Hi, I’m
Felicia Chaplin
Lynbrook,NY
Overview
5
years of professional experience
Work History
American Chemical SocietyWashington, DC
Program Coordinator, AACT
03.2020 - Current
Job overview
- Manages marketing activities for the American Association of Chemistry Teachers (AACT)
- Creates Twitter (@AACTconnect) and Facebook (/AACTconnect) posts and schedules using Hootsuite
- Increased Twitter following by 7% each year
- Drafts and edits email copy for four newsletters and targeted member outreach emails
- Creates AACTconnect newsletter that engages current and potential members with an average 31.2% open rate and 4.6% click-through rate
- Increased AACTconnect newsletter subscribers by at least 10% each year
- Creates and updates web copy and content using Active Admin and Adobe Experience Manager CMS
- Creates and edits email communication in Eloqua
- Provides editorial support for Chemistry Solutions and production support for ChemMatters
- Administers Governing Board activities, including meetings, elections and awards
MyEyeDrWashington, DC
Marketing Coordinator (Contract)
01.2021 - 07.2021
Job overview
- Assisted in managing location listings, doctor listings, and pages on myeyedr.com using Yext
- Organized and proofed telephone communication for new locations
- Wrote content and made website updates via CMS
- Served as department proofreader for marketing materials
D.C. UnitedWashington, DC
Coordinator, Community & Communications
03.2019 - 02.2020
Job overview
- Wrote stories for the community news page
- Planned events for Major League Soccer initiatives, including Soccer for All and Kick Childhood Cancer
- Planned community service events and organize player appearances in the community
- Created content for the team’s general and community Twitter account
- Managed the community donation program that provided free tickets and raffle items to charitable organizations
Washington NationalsWashington, DC
Communications Intern
03.2017 - 10.2017
Job overview
- Wrote and edited press releases and media advisories
- Tracked and compiled organizational clips for stakeholder distribution
- Wrote and published posts for Curly W Live
- Created and updated media lists for non-baseball events
Charlotte HornetsCharlotte, NC
Corporate Communications Intern
09.2016 - 12.2016
Job overview
- Wrote and edited press releases and media advisories
- Monitored and compiled company and executive media mentions
- Created media recaps for arena and team events
- Organized, edited and formatted an organizational writing style guide
Education
Georgetown UniversityWashington, DC
M.P.S from Sports Industry Management
2018
University Overview
Strategic Marketing, Communications & Digital Media
Cleveland State UniversityCleveland, OH
B.A. from Journalism And Promotional Communication
2010
University Overview
Public Relations
Skills
- Social media: Twitter, Facebook, YouTube, Hootsuite
- Design: Canva, Adobe Photoshop, Adobe InDesign
- E-Mail: Eloqua, Magnet Mail
- Web content: Adobe Experience Manager, WordPress, Drupal
- CMS: NetForum, Yext, MindBody
- General: Microsoft Suite, Google Suite