Work Preference
Summary
Overview
Work History
Education
Skills
Affiliations
Interests
Timeline
Generic
Open To Work

Felicia Dahl

Florence,SC

Work Preference

Location Preference

Remote
Open to relocation: Yes

Summary

Over 20 years of experience at Walmart, specializing in operational efficiency and cross-departmental collaboration. Proven track record in asset protection, managing cases effectively while implementing enforcement strategies that improved processes. Established strong partnerships with Asset Protection teams, resulting in significant reductions in loss prevention incidents. Achieved top 1% compliance scores at Sam's Club within one year, transforming store Skilled in data compilation and analysis for effective meeting preparation. Proficient in tracking and presenting key statistics to support decision-making. Demonstrated ability to enhance performance through data-driven insights.

Overview

11
11
years of professional experience

Work History

Team Lead

Wal-Mart Supercenter
Florence , SC
06.2025 - Current
  • Supervised team members to ensure operational efficiency and customer service standards.
  • Coordinated daily tasks to maintain store organization and product availability.
  • Trained new employees on store policies and procedures for optimal performance.
  • Assisted in scheduling staff shifts to meet business needs and maximize coverage.
  • Communicated with management regarding team performance and operational challenges.
  • Facilitated team meetings to discuss goals, updates, and process improvements.
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Trained new staff in relevant processes and procedures.
  • Monitored team progress and enforced deadlines.
  • Identified opportunities for process improvements, implementing changes when required.
  • Maintained accurate records of employee attendance and task completion times.
  • Held regular one-on-one coaching sessions with staff members to encourage personal development.

Asset Protection Manager

Sam's Club
North Little Rock, Arkansas
04.2014 - 06.2025
  • Monitored security systems to identify potential theft or safety issues.
  • Conducted regular audits of inventory to ensure accurate stock levels.
  • Trained staff on loss prevention techniques and emergency procedures.
  • Collaborated with local law enforcement on theft-related investigations.
  • Implemented safety protocols to enhance workplace security measures.
  • Analyzed incident reports to identify trends and develop preventive strategies.
  • Coordinated with management to address security concerns and improve processes.
  • Analyzed data from the loss prevention system to identify areas of risk or potential shrinkage.
  • Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
  • Planned, organized and scheduled strategy collaboration with other asset protection specialists.

Education

High School Diploma -

Izard County High
Brockwell, AR
05-2003

Skills

  • Team leadership
  • Inventory management
  • Scheduling staff
  • Employee training
  • Loss prevention
  • Customer service
  • Problem solving
  • Time management
  • Detail-oriented
  • Effective communication
  • Staff development
  • Safety protocols
  • Conflict resolution
  • Performance monitoring

Affiliations

  • I have worked in the Society of Creative Anachronism and held board positions. This allows me to be creative and learn about history.

Interests

Data Entry

Timeline

Team Lead

Wal-Mart Supercenter
06.2025 - Current

Asset Protection Manager

Sam's Club
04.2014 - 06.2025

High School Diploma -

Izard County High

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