Dynamic Account Representative at GM Financial with a proven track record in customer engagement and account management. Skilled in CRM proficiency and regulatory compliance, I enhance customer satisfaction by implementing tailored account plans. Committed to fostering strong relationships, I effectively manage multiple accounts while achieving individual customer goals.
Results-oriented professional, prepared for opportunity in account management. Proven track record of fostering strong client relationships and delivering customized solutions to meet client needs. Highly collaborative team player with focus on achieving results and adapting to evolving demands. Known for excellent communication and problem-solving abilities.
I work to increase customer satisfaction and trust through company tested resolutions, concerns and challenges. Contact customers from que to assist in their loan needs. Help customers to understand the loan details and perfectives. Keep detailed account records of customer interactions and implement customized account plans for individual customer needs.
Manage multiple accounts while maintaining a strong relationship with our customers.