Summary
Overview
Work History
Education
Skills
Timeline
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Felicia Garrett

Tupelo,MS

Summary

Detail-oriented team player with strong organizational skills. Seeking full-time position to help team achieve goals, engage customers and serve with a positive attitude.

Overview

18
18
years of professional experience

Work History

Import/Export Administrator

Renasant Bank
10.2015 - Current
  • Import transit files sent by bank branches
  • Export transit files to bank branches
  • Import lock box, other third party files
  • Process and transmit return items
  • Import mobile deposits
  • Log all files imported and exported daily for audit
  • Key, balance, perform queries on merchant captures
  • Key and balance work capture by the branches
  • Support branch personnel and troubleshoot as needed

Sales Associate/Customer Service Representative

Elizabeth Clair's
09.2014 - 10.2015
  • Served customers on the sales floor
  • Processed transactions to ensure quality experience
  • Coordinated incoming and outgoing inventory
  • Assisted with special event planning and execution

Office Coordinator/Greeter and Aesthetician

Elite Medical Clinic & Elite Aesthetics & Wellness
06.2011 - 06.2014
  • Managed front desk - receptionist/greeter
  • Coordinated patient check-in
  • Answered and directed incoming phone calls
  • Handled billing and insurance
  • Scheduled appointments
  • Served as a patient advocate
  • Managed aesthetics services - supply order/inventory
  • Merchandising/marketing, bookings, client consults
  • Performed facials, peels, waxing, make-up application

Department Secretary/Receptionist

Cancer Center - North Mississippi Health Services
10.2005 - 10.2010
  • Front desk management, greeter
  • Patient check-in & check-out
  • Answer & direct incoming phone calls
  • Process new and return patient admissions
  • Managed patient care fund dispersals
  • Completed assessment forms for provider information
  • Supply management, exported charges

Education

Associate of Science - Business

Hinds Community College
Raymond, MS

Skills

  • Windows
  • Microsoft Word
  • Excel
  • Logician
  • Organizational/communication/interpersonal skills
  • Professional phone skills/etiquette
  • Customer satisfaction initiatives & problem solving
  • Assimilation of data
  • Projects professional and caring attitude
  • Communicates effectively with all customers

Timeline

Import/Export Administrator

Renasant Bank
10.2015 - Current

Sales Associate/Customer Service Representative

Elizabeth Clair's
09.2014 - 10.2015

Office Coordinator/Greeter and Aesthetician

Elite Medical Clinic & Elite Aesthetics & Wellness
06.2011 - 06.2014

Department Secretary/Receptionist

Cancer Center - North Mississippi Health Services
10.2005 - 10.2010

Associate of Science - Business

Hinds Community College

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Felicia Garrett