Summary
Overview
Work History
Education
Skills
Timeline
Server

Felicia Green

McKees Rocks,PA

Summary

Experienced Banquet Server always looking to surpass expectations and achieve excellence. Enjoy providing positive customer experiences through energetic interpersonal communication. Team player who works well with staff and supervisors to satisfy customers. Hard-working, high energy. Over 10 years in food service industry. Known for great reliability and attention to detail.

Overview

22
22
years of professional experience

Work History

Banquet Server

Aramark
Pittsburgh, PA
06.2017 - Current
  • Provided friendly, courteous service to create memorable moments for guests.
  • Maintained event cleanliness during service by promptly clearing dishes after each course.
  • Served appetizers, delivered entrees and refilled beverages for banquet guests.
  • Executed synchronized meal service simultaneously serving multiple guests.
  • Prepared serving and appetizer trays and set tables at diverse events.
  • Delivered catered food and supplies to facility for on-time set-up.

Temp Worker

People Ready Staffing
Pittsburgh, PA
03.2017 - Current
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Restocked items on shelves and bins to keep inventory available.
  • Performed general housekeeping and cleaning tasks.
  • Offered exceptional customer service to all guests.
  • Coached staff on daily performance and conducted evaluations to constructively address concerns.

Server

LGC Hospitality Staffing
Pittsburgh, PA
08.2011 - Current
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Education

Business Management - Business Administration And Management

Kaplan Career Institute
Pittsburgh, PA

Skills

  • Safe Food Handling
  • Time Management
  • Cash Register Operations
  • Event Catering
  • Customer Service
  • Food Services
  • Prioritizing Tasks
  • Team Player

Timeline

Banquet Server

Aramark
06.2017 - Current

Temp Worker

People Ready Staffing
03.2017 - Current

Server

LGC Hospitality Staffing
08.2011 - Current

Business Management - Business Administration And Management

Kaplan Career Institute

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Felicia Green