Felicia Holloway
Puyallup,WA
Summary
Accomplished Pharmacy Operations Manager with a proven track record at Walgreens, enhancing patient safety and streamlining pharmacy processes for efficiency. Skilled in pharmaceutical knowledge and exceptional in fostering team development. Achieved significant improvements in patient wait times and employee performance, demonstrating adaptability and a commitment to excellence. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Pharmacy Operations Manager
Walgreens
05.2016 - Current
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Enhanced employee engagement and performance through regular feedback sessions, performance reviews, and professional development opportunities.
- Optimized workflow processes within the pharmacy to reduce wait times for patients without compromising accuracy or safety standards in prescription fulfillment.
- Managed budget and resources effectively to maximize profitability while maintaining a high-quality service for patients.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Developed policies and procedures for effective pharmacy management.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Associate Of Arts And Sciences - Pharmacy
DeVry University
Stockton, CA06.2013
Skills
- Pharmaceutical knowledge
- Pharmacy management
- Patient Safety
- Insurance Billing
- Drug Inventory Management
- Immunizations
- Customer Service
- Multitasking
Timeline
Pharmacy Operations Manager
Walgreens
05.2016 - Current
Associate Of Arts And Sciences - Pharmacy
DeVry University
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