Jay Beringer
Pinellas Park,FL
Summary
Accomplished Pharmacy Operations Manager with a proven track record at Walgreen's Pharmacy, enhancing operational efficiency and patient satisfaction. Expert in inventory control and workflow optimization, I excel in staff management and mentoring, demonstrating exceptional teamwork and reliability. Achieved significant improvements in service quality, underscoring a commitment to excellence and innovation in pharmaceutical care.
Overview
24
24
years of professional experience
Work History
Pharmacy Operations Manager
Walgreen's Pharmacy
Pinellas Park, FL
07.2014 - Current
- Managed budget and resources effectively to maximize profitability while maintaining a high-quality service for patients.
- Evaluated staff performance regularly to ensure they meet established goals while providing coaching or corrective action when necessary.
- Improved pharmacy efficiency by streamlining operations and implementing new inventory management systems.
- Addressed patient complaints promptly and professionally, working collaboratively with other healthcare professionals as needed to resolve issues satisfactorily for all parties involved.
- Optimized workflow processes within the pharmacy to reduce wait times for patients without compromising accuracy or safety standards in prescription fulfillment.
- Enhanced employee engagement and performance through regular feedback sessions, performance reviews, and professional development opportunities.
Pharmacy Technician
Walgreen's Pharmacy
Petoskey, MI
02.2004 - 07.2014
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
Pharmacy Technician
Davis Pharmacy
Vermillion, SD
07.2000 - 12.2003
- Collected co-payments or full payments from customers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Education
Recreation Therapy
University of South Dakota
Vermillion, SDAssociate Of General Studies -
North Iowa Community College
Mason City, IA05.1997
High School Diploma -
Nora Springs Rock Falls High School
Nora Springs, IA06.1995
Skills
Medication Dispensing
Pharmaceutical knowledge
Workflow Optimization
Pharmacy management
Training and mentoring
Operations Management
Staff Management
Insurance Billing
Staff Training
Inventory Control
Medicare and Medicaid process
Inventory and restocking
Performance Metrics
Immunizations
Teamwork and Collaboration
Multitasking
Reliability
Certification
PTCB
Certified to administer immunizations.
Timeline
Pharmacy Operations Manager
Walgreen's Pharmacy
07.2014 - Current
Pharmacy Technician
Walgreen's Pharmacy
02.2004 - 07.2014
Pharmacy Technician
Davis Pharmacy
07.2000 - 12.2003
Recreation Therapy
University of South Dakota
Associate Of General Studies -
North Iowa Community College
High School Diploma -
Nora Springs Rock Falls High School