Jay Beringer
Pinellas Park,FL
Summary
Accomplished Pharmacy Operations Manager with a proven track record at Walgreen's Pharmacy, enhancing operational efficiency and patient satisfaction. Expert in inventory control and workflow optimization, I excel in staff management and mentoring, demonstrating exceptional teamwork and reliability. Achieved significant improvements in service quality, underscoring a commitment to excellence and innovation in pharmaceutical care.
Overview
24
24
years of professional experience
Work History
Pharmacy Operations Manager
Walgreen's Pharmacy
07.2014 - Current
- Managed budget and resources effectively to maximize profitability while maintaining a high-quality service for patients.
- Evaluated staff performance regularly to ensure they meet established goals while providing coaching or corrective action when necessary.
- Improved pharmacy efficiency by streamlining operations and implementing new inventory management systems.
- Addressed patient complaints promptly and professionally, working collaboratively with other healthcare professionals as needed to resolve issues satisfactorily for all parties involved.
- Optimized workflow processes within the pharmacy to reduce wait times for patients without compromising accuracy or safety standards in prescription fulfillment.
- Enhanced employee engagement and performance through regular feedback sessions, performance reviews, and professional development opportunities.
Pharmacy Technician
Walgreen's Pharmacy
02.2004 - 07.2014
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
Pharmacy Technician
Davis Pharmacy
07.2000 - 12.2003
- Collected co-payments or full payments from customers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Education
Recreation Therapy
University of South Dakota
Vermillion, SDAssociate Of General Studies -
North Iowa Community College
Mason City, IA05.1997
High School Diploma -
Nora Springs Rock Falls High School
Nora Springs, IA06.1995
Skills
Medication Dispensing
Certification
PTCB
Certified to administer immunizations.
Timeline
Pharmacy Operations Manager
Walgreen's Pharmacy
07.2014 - Current
Pharmacy Technician
Walgreen's Pharmacy
02.2004 - 07.2014
Pharmacy Technician
Davis Pharmacy
07.2000 - 12.2003
Recreation Therapy
University of South Dakota
Associate Of General Studies -
North Iowa Community College
High School Diploma -
Nora Springs Rock Falls High School