Felicia Holmes

• Assisted nursing staff in daily patient care activities, ensuring comfort and safety.
• Monitored vital signs and reported changes to healthcare team promptly.
• Maintained cleanliness and organization of patient rooms and medical equipment.

Caring for residents, changing and cleaning residents, feeding residents.

• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Enhanced patient comfort by providing personalized care and support throughout their stay.
• Facilitated the smooth transition between shifts by providing detailed hand-off reports to incoming care partners.

• Call center customer service

• Getting patients vitals, changing patients, caring for patients.

• Patient check in and check out, rooming patients, performing vitals, data entry, phlebotomy, injections, EKGs, ear irrigations, restocking exam rooms, front office, greeting patients, receiving copays, answering phones, scheduling appointments, confirming appointments, and scanning patient medical records

• Patient check in and check out, rooming patients, performing vitals, data entry, phlebotomy, injections, EKGs, ear irrigations, restocking exam rooms, front office, greeting patients, receiving copays, answering phones, scheduling appointments, confirming appointments, and scanning patient medical records.

• Answering multi-phone lines, handling cash payments, Customer service, scan, copy, fax, opening and closing duties.