Felicia Ivory
Tuscaloosa,AL
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
27
27
years of professional experience
Work History
Notary Signing Agent
Felicia Ivory
08.2020 - Current
- Enhanced client satisfaction by efficiently managing loan signing appointments and providing clear explanations of documents.
- Streamlined the signing process for smoother transactions by maintaining an organized workflow and paying close attention to detail.
- Ensured timely completion of signings by effectively coordinating schedules with clients, title companies, and lenders.
- Reduced errors in document processing by meticulously reviewing each document prior to obtaining signatures from parties involved.
Administrative Assitant
McAbee Construction Inc.
11.2006 - 07.2020
- Improved office efficiency by implementing streamlined administrative processes and procedures.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Data Entry and Check Processor
Certegy
06.2005 - 11.2006
- Improved efficiency by streamlining check processing procedures and implementing new software tools.
- Reduced errors in check processing by consistently verifying customer information and cross-checking against bank records.
- Achieved faster turnaround times for check clearing by prioritizing high-value transactions and utilizing automated systems.
- Ensured accuracy in data entry, resulting in fewer discrepancies and quicker resolution of issues.
Moving Coordinator
Naval Air Station Pensacola
02.2003 - 05.2005
- Streamlined the moving process by effectively coordinating with clients, movers, and other stakeholders.
- Reduced client complaints by efficiently resolving issues and addressing concerns in a timely manner.
- Enhanced customer satisfaction levels by maintaining clear communication throughout the entire moving process.
- Implemented an organized system to track inventory and ensure proper handling of clients'' belongings during moves.
Youth Counselor / Desk Clerk /Senior Accounts Payable Specialist
Naval Air Station Youth Center
08.2001 - 01.2003
- Enhanced youths'' self-esteem by implementing confidence-building activities and group discussions.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Improved invoice processing efficiency by implementing a new accounts payable system.
Communication Dispatcher
University Of West Alabama
05.1997 - 08.2001
- Enhanced response times by efficiently managing multiple communication channels and prioritizing emergency situations.
- Streamlined dispatch processes for improved coordination between first responders and support units.
- Reduced errors in communication by maintaining precise records of dispatched calls and resource allocations.
- Bolstered team morale with clear communication, active listening, and effective problem-solving skills.
Education
High School Diploma -
Livingston High School
Livingston, AL05.1997
Skills
- Document Preparation
- Identity Verification
- Attention to Detail
- Professionalism
- Problem Solving
- Decision Making
References
Harold Parker 205-792-9460
AL Strickland 205-361-0656
Tedra Williams 205-496-2431
Cynthia Duncan 205-242-5705
Timeline
Notary Signing Agent
Felicia Ivory
08.2020 - Current
Administrative Assitant
McAbee Construction Inc.
11.2006 - 07.2020
Data Entry and Check Processor
Certegy
06.2005 - 11.2006
Moving Coordinator
Naval Air Station Pensacola
02.2003 - 05.2005
Youth Counselor / Desk Clerk /Senior Accounts Payable Specialist
Naval Air Station Youth Center
08.2001 - 01.2003
Communication Dispatcher
University Of West Alabama
05.1997 - 08.2001
High School Diploma -
Livingston High School
Similar Profiles
Taylor TerhuneTaylor Terhune
Agent Assistant at Elite Group Georgia/Felicia TerhuneAgent Assistant at Elite Group Georgia/Felicia Terhune
Daniel MartinezDaniel Martinez
Certified Nursing Assistant at Mrs. FeliciaCertified Nursing Assistant at Mrs. Felicia
Michelle GutierrezMichelle Gutierrez
Dental Assistant at Felicia Do Family DentistryDental Assistant at Felicia Do Family Dentistry