Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Felicia McPherson

Atlanta,GA

Summary

The years I spent working on research and project management have given me the ability to work independently and enhance organizational goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Office Support Specialist

U-Haul
11.2019 - Current
  • Inspect and maintain equipment
  • Prepare rental contracts and invoices upon customer checkout
  • Reply to customers' inquiries regarding equipment & storage rentals.

Cargo Office Agent

Swissport
08.2017 - 10.2019
  • Ensure cargo is expedited properly by airline or truck, notify consignees of freight arrival, arrange pick-up, Screen freight to assure there are no hazardous materials, Process import/export documents for drop off and or pick up of cargo, Prepare documents for incoming and outgoing flights/trucks for Air Canada and Qatar Airlines.

Shipping Clerk

ITR AMERICA
09.2014 - 07.2017
  • Maintain and enter information in WMS, Troubleshoot and resolve shipment discrepancies as needed, create shipping documents such as purchase orders and invoices, monitor customer shipments to ensure accurate and satisfactory deliveries, Dispatch orders via phone or online for various truck companies such as UPS/FEDEX for same-day delivery.

Education

Bachelor of Science - BUSINESS MANAGEMENT

University of Phoenix
Atlanta, GA
11.2018

Skills

  • Strategic Planning
  • Project Management
  • Word Processing
  • Appointment Coordination
  • Event Planning
  • Invoice Processing

Certification

SERV safe, 11/19/2025

Timeline

Office Support Specialist

U-Haul
11.2019 - Current

Cargo Office Agent

Swissport
08.2017 - 10.2019

Shipping Clerk

ITR AMERICA
09.2014 - 07.2017

Bachelor of Science - BUSINESS MANAGEMENT

University of Phoenix

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Felicia McPherson