Felicia Schoenberger

I would do scheduling for the front desk support staff, training, hiring, write-ups for both employees and residents. I took inventory of all the supplies. I can de-escalate situations. I logged papers, I made guide blinders for the front desk, I made a checklist for each shift. I reviewed cameras to make sure staff was doing their jobs.

Property scans for any suspicious people.

If I noticed a resident being out of character, I would note it and let the case manager know.

Worked closely with the case managers to help decide a solution if there is any situation at hand that could affect their housing.

Room inspections every month.

Wellness checks.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Built relationships with customers to encourage repeat business.
• Answered questions about store policies and addressed customer concerns.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Performed cash, card, and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.
• Learned duties for various positions and provided backup at key times.

• I would work the front doors or different events, check people's bags, wand them if they went off in the medal detector make sure they didn't have any weapons

• Customer service, prepped food, made customer sandwiches they way they wanted, cashier, drive thru, cleaned the store

• Customer service, wrapped an packed up people's belongings from all different places, houses, offices, storage units, an moved them to their new locations, without damaging them, cleaned an stocked the truck with new supplies