Felicia Schwartz
Pulaski,WI
Summary
Reliable, trusted cashier with strong interpersonal skills thanks to three years of experience in fast paced environments. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.
Overview
4
4
years of professional experience
Work History
In-Home Nanny
Erin And Troy Collins
11.2022 - 08.2023
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Played games, worked on puzzles, and read books to young children.
- Administered basic first-aid and medication in emergency situations.
- Engaged with children on individual basis to build positive relationships.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
Sales Associate
Tundra Smoke Shop
04.2021 - 11.2022
- Helped customers locate products and checked store system for merchandise at other locations.
- Helped customers find specific products, answering questions and offering advice.
- Processed returned items in accordance to store policy.
- Completed all daily and closing tasks to keep areas clean and stocked for maximum efficiency.
- Properly verified customer identification for tobacco purchases.
- Processed customers payments quickly and returned exact change and receipts.
- Trained new team members in cash register operation, stock procedures and customer service.
- Supervising employees and assisting with necessary tasks, as a shift lead.
- Effectively grew companies social channels through content creation and social engagement.
Crew Member
McDonald's
07.2019 - 11.2020
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Assisted other team members to achieve goals.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Worked front counter, drive-thru and other areas.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked under pressure in a fast paced environment.
Busser
Wally's Spot Supper Club
07.2019 - 10.2019
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins and cleaning spills.
- Checked dining area supplies of linens, wrapped silverware and replenished low stock.
- Assisted wait staff with timely food delivery and guest requests.
Education
High School Diploma -
Pulaski High School
Pulaski, WI05-2020
Skills
- Stocking and replenishing
- Cash register operation
- Excellent people skills
- Merchandising understanding
- Cleaning and Sanitation
- First Aid
- Housekeeping
- Money Handling
- Interpersonal Communication
- Social Media Management
- Content Creator
Recommendations
Please inquire for recommendations.
Timeline
In-Home Nanny
Erin And Troy Collins
11.2022 - 08.2023
Sales Associate
Tundra Smoke Shop
04.2021 - 11.2022
Crew Member
McDonald's
07.2019 - 11.2020
Busser
Wally's Spot Supper Club
07.2019 - 10.2019
High School Diploma -
Pulaski High School
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