Summary
Overview
Work History
Education
Skills
Timeline
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Felicia Sloneker

Athens,GA

Summary

Deadline-minded Sales Coordinator with knack for establishing lucrative relationships with customers. Highly focused on delivering excellent service and support in busy settings. Experience developing and executing strategies designed to maximize profitability.

Overview

15
15
years of professional experience

Work History

Sales Coordinator

Hyatt Place Athens
Athens , GA
11.2023 - Current
  • Offered assistance throughout the complete sales cycle, starting with initial contact and continuing through post-sales follow-up.
  • Generated leads through cold calling, networking, referrals and other methods.
  • Provided administrative support to the sales team including scheduling meetings, preparing presentations and managing email correspondence.
  • Took charge of all elements involved in event planning: budgeting process; schedule coordination; menu curation; as well as creative decoration design.
  • Collaborated with other departments within the hotel organization to promote sales initiatives.
  • Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
  • Ensured compliance with company policies when publishing content online and generating marketing material.

Gallery Host

Hyatt Place Athens
Athens, GA
02.2023 - 11.2023
  • Assisted guests with questions, ensuring a smooth experience during the check-in and check-out processes.
  • Maintained positive working relationship with fellow staff and management.
  • Resolved guest challenges and complaints by applying resourceful and actionable solutions.
  • Prepared and served coffee & espresso drinks
  • Responded to guests, including email, telephone and in-person inquiries.
  • Developed trusting relationships with customers by making personal connections.

Head Graphic Designer

Advanced Imaging Solutions
Huntington Beach, CA
02.2018 - Current
  • Leveraged proficiency in Adobe InDesign, Photoshop and Illustrator to design email blasts, catalogs, posters and other promotional materials.
  • Selected colors and themes while adding functionality to create new designs.
  • Generated computer graphics and page-layout software, graphic elements and photography.
  • Edited and proofread documents before being published online or sent to print.
  • Produced marketing graphics that were attractive and high-quality using Adobe Creative Suite.
  • Worked with customers to present mockups and collect information for adjustments.
  • Crafted visual designs and brand messaging elements for consistency across digital advertising and marketing platforms.
  • Built and maintained corporate image, brand and identity.

Teacher

Riverside Children's Theatre
Riverside, CA
09.2009 - 01.2021
  • Developed curriculum and lesson plans to structure classroom activities.
  • Taught students theater terminology and performance skills.
  • Communicated with parents to update on student progress and address concerns.
  • Instilled cultural and foundation skills in students by teaching history of drama and theater.
  • Developed individualized programs meeting abilities, interests and needs of students while adhering to state-wide policies.

Education

Graphic Design

California Baptist University
Riverside, CA

Skills

  • Graphic and Media Design
  • Adobe Creative Suite (Photoshop, Illustrator, Dreamweaver)
  • Microsoft Office expertise
  • Corporate branding
  • Digital graphics
  • Website design
  • Procreate
  • Mail Chimp
  • Print / Book design
  • Customer Communication
  • Upselling
  • Issue Resolution
  • Cold-calling
  • Schedule Management
  • Guest Relations
  • Professional Appearance
  • Event preparation

Timeline

Sales Coordinator

Hyatt Place Athens
11.2023 - Current

Gallery Host

Hyatt Place Athens
02.2023 - 11.2023

Head Graphic Designer

Advanced Imaging Solutions
02.2018 - Current

Teacher

Riverside Children's Theatre
09.2009 - 01.2021

Graphic Design

California Baptist University

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Felicia Sloneker