FELICIA STALLKAMP
Citrus Heights,CA
Summary
Facility coordinator with 20+ years of administrative and workplace-support experience, including direct responsibility for work orders, preventive maintenance, vendor coordination, inspections, invoice processing, and service requests. Support safe, organized building operations through clear communication with tenants, contractors, service providers, and leadership.
Overview
23
23
years of professional experience
Work History
Sr. Facilities Coordinator
KITCHELL CEM
Sacramento, CA
01.2019 - Current
- Coordinate day-to-day facilities operations for VSP (Vision Service Plan) across project sites, supporting efficient building and workplace operations.
- Manage work orders, service requests and preventive maintenance schedules from assignment through completion and closeout.
- Coordinate vendors, subcontractors, contractors and building service providers for repairs, maintenance and ongoing facility services.
- Oversaw vendor-provided building, pest-control and landscaping services, monitored performance to maintain service quality.
- Coordinated resources and delegated assignments to ensure timely completion of maintenance and repair requests.
- Develop and maintain preventive-maintenance plans and schedules for facility equipment and building systems.
- Monitor building-system performance and coordinate corrective action when issues arise.
- Direct emergency response to serious building issues, coordinating immediate actions, damage control and corrective plans.
- Prepared operational reports detailing facility activities, budgeting, scheduling, and staffing needs for informed decision-making.
- Coordinate subcontractor onboarding, contract documentation and compliance with insurance requirements.
- Maintain clear communication with project teams, tenants, leadership and service providers regarding facility needs, schedules and issues.
Customer Operations / Receptionist / Administrative Assistant
FRANKLIN TEMPLETON INVESTMENTS
Rancho Cordova, CA
05.2007 - 01.2019
- Acted as a key administrative and facilities contact for employees, contractors, visitors, and service providers.
- Coordinated departmental supply ordering, site requests, work orders, and facility-related services to ensure timely support for operations.
- Managed employee, contractor and visitor access through card-access and photo-badge systems.
- Handled service ticket processing to address operational requests efficiently. and facilitated communication for operational requests.
- Served as a site event-planning contact and coordinated departmental activities and facility communications.
- Created and entered work orders into the database and maintained records through completion.
- Coordinated with Facilities employees to communicate requests, priorities and required actions.
- Managed the site safety boot program for Facilities, Mail Operations and Publishing.
- Processed invoices and worked with Accounts Payable to resolve vendor billing issues.
- Collaborated on department projects and contributed to project-related administrative tasks.
- Supported financial operations on temporary assignments through Kelly Services, including purchase orders, financial records and account-transfer processing.
Client Representative
DEBT RELIEF NETWORK, INC.
San Diego, CA
05.2003 - 12.2006
- Cultivated and strengthened client relationships through effective communication, active listening, and resolution of issues.
- Managed comprehensive client records and delivered timely updates on account activity and settlement offers to enhance client engagement.
- Facilitated client account adjustments while liaising with creditors to ensure successful settlement negotiations.
Education
Animal Care
Regional Occupational Program
San Diego, CA01-1999
High School Diploma -
Scripps Ranch High School
San Diego, CA06-1996
Skills
- Facilities & Building Operations Property Administration Work Order Management Vendor & Contractor Coordination Contract Administration Invoice & Purchase Order Processing Safety & Compliance Building Inspections Service Requests Asset Management Scheduling & Reporting Office Operations Customer & Tenant Service Records Management Team Coordination Microsoft Office Coupa Fexa CMMS
- Work order management
- Microsoft Outlook Microsoft Excel Microsoft Word Microsoft PowerPoint Coupa Fexa CMMS
Personal Information
Title: FACILITIES COORDINATOR | PROPERTY ADMINISTRATION | PROJECT COORDINATION
Timeline
Sr. Facilities Coordinator
KITCHELL CEM
01.2019 - Current
Customer Operations / Receptionist / Administrative Assistant
FRANKLIN TEMPLETON INVESTMENTS
05.2007 - 01.2019
Client Representative
DEBT RELIEF NETWORK, INC.
05.2003 - 12.2006
Animal Care
Regional Occupational Program
High School Diploma -
Scripps Ranch High School