Anita Metcalf

Analytical Accounts Receivable Manager with successful career supervising 25 personnel, including training, work allocation and problem resolution. Skilled in financial statement preparation, general ledger activities, accounts receivable processing and collections. Effective leader with 10 years of hands-on experience in business industry.

• Healthcare Administration, University of Phoenix, Online, 2014
• Medical Assistant Program, Pima Medical Institute, 2012
• Warranty Claim Training, Chrysler Jeep Dodge of Bellevue, 2009

• Leadership, Supervise and evaluate the work of 17 direct reports in 3 service lines with oversight of business functions and improvement of company processes. Assuring all work promotes a team concept and reflects the mission and philosophy of the employer.
• Leadership, Aided with hiring processes, training and mentoring telework team members in 5 states.
• Leadership, Demonstrate competency in finding and providing feedback on billing needs, recommending, and implementing creative solutions to meet those needs consistent with available resources, proper procedures and internal controls for new and existing systems and coordinating efforts with other team members and departments.
• Leadership, Maintain updated job standards list for assigned duties such as the detailed list of scheduled activities, deadlines, and order of completion to ensure coordination of workloads, volumes, staff changes and cross training. Responsible for core tasks such as charges and cash receipts posting which are rotated on a regular basis.
• Leadership, Perform and manage month end accounting process including finding financial errors and assure corrections are made in prompt manner.
• Leadership, Coordinate and nurture relationships with all third-party representatives, i.e., Medicare, Medicaid, commercial payers and individuals as required to accurately process claims and resolve outstanding accounts.
• Leadership, Monitor aged accounts receivables and aids accountants with general ledger accounts as they relate to receivables and cash receipts.
• Finance_and_accounting, Manage a profile of commercial insurance/private pay accounts. Send out bills on a UB04 via paper and/or electronically. Follow up on accounts over 90 days.
• Finance_and_accounting, Enter numeric and alpha data to retrieve and log information in Microsoft Excel, preparing reports for management and team members on a regular basis.
• Finance_and_accounting, Verify eligibility status with insurance. Review and set up reimbursement tables accurately.
• Finance_and_accounting, Process accounts receivables transactions, receiving and opening invoices, counting and reconciling checks/cash, identifying, troubleshooting and resolving discrepancies, preparing deposit slips, and depositing check.
• Finance_and_accounting, Manage financial transactions, input fiscal data into computerized monitoring database systems, generating accounting reports and transaction forms.
• Finance_and_accounting, Create, revise and finalize written correspondence.
• Finance_and_accounting, Reports, charts and graphs using Microsoft Word and Excel software programs.
• Administrative, Provide administrative support to general management and staff, serving as main support personnel for 1 GM, 2 Directors over 70 employees on the team.
• Administrative, Perform administrative functions such as managing work calendars, planning and coordinating business travel, invoicing, copying, faxing, scanning and printing.
• Administrative, Use Outlook calendar to secure venues and locations for staff meetings as needed, sending out meeting notices to applicable staff, noting confirmations as received.
• Administrative, Proficient in the daily operations of general office procedures, with the ability to interpret, understand, explain, clarify and advise on policies, procedures, processes and codes.
• Administrative, Receive, open and send interoffice mail and bulk mailing, handling items personally to ensure security and confidential delivery.
• Administrative, Create and keep both manual and electronic alpha/numeric filing systems.
• Administrative, Meticulous with strong ability to multi-task and meet deadlines with ease.
• Administrative, Schedule and coordinated business meetings.