Felicious Johnson
PepsiCo
Fort Wayne,IN
Summary
Results-driven operations and administrative professional with 10+ years of progressive experience at PepsiCo. Proven background supporting field service operations, inventory management, logistics coordination, supplier communication, and customer service. Recognized for strong organization, problem solving, and the ability to manage multiple priorities in fast-paced environments.
10
years of professional experience
Work History
Marketing Equipment Field Service Coordinator
11 Months- Coordinate parts requests and equipment support activities for field service teams.
- Research inventory availability, process orders, and monitor shipment status.
- Partner with suppliers, technicians, and distribution centers to resolve service issues.
Associate Administrative Assistant
3 Years 6 Months- Provided administrative support for operations and service teams.
- Maintained operational reports, records, and documentation.
- Coordinated communication between internal departments and external partners.
Warehouse Utility
2 Years- Supported warehouse inventory control and product movement.
- Performed inventory counts and maintained storage accuracy.
Account Merchandiser
4 Years- Managed merchandising, replenishment, and product displays.
- Built strong customer relationships and maintained brand standards.
Education
High School Diploma
Skills
Field Service Coordination
Administrative Support
Inventory Management
Supply Chain Operations
Parts Procurement
Shipment Tracking
Supplier Relations
Data Entry & Reporting
Microsoft Office Suite
Customer Service
Process Improvement
Problem Resolution
Timeline
Marketing Equipment Field Service Coordinator
PepsiCo
12.2025 - Current
Associate Administrative Assistant
PepsiCo
06.2022 - 12.2025
Warehouse Utility
PepsiCo
06.2020 - 06.2022
Account Merchandiser
PepsiCo
06.2016 - 06.2020
High School Diploma