Summary
Overview
Work History
Education
Skills
Timeline
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Brian Adair

Grandview,Missouri

Summary

Adept at field service engineering, I excelled at General Electric Healthcare by spearheading Computed Tomography and MRI system upgrades and installations. Mentoring junior engineers showcased my leadership, while my collaboration with Sales and Marketing enhanced cross-functional initiatives. Achieving outstanding customer satisfaction scores highlights my commitment to excellence and technical proficiency in managing high-volume service requests.

Overview

23
23
years of professional experience

Work History

Field Service

General Electric Healthcare
07.2000 - 04.2023
  • Performed field service for Computed Tomography, and Magnetic Resonance Imaging equipment.
  • Coordinated System upgrades and installations.
  • Mentored junior field service engineers, providing guidance and support to enhance their professional development.
  • Worked closely with Sales and Marketing.
  • Consistently met or exceeded departmental targets such as response times, customer satisfaction scores, and service completion rates; demonstrating exceptional performance in the field service executive role.
  • Managed a high volume of field service requests, ensuring timely resolution and customer satisfaction.

Education

No Degree - Medical Equipment Repairer (Advanced)

United States Army Medical Equipment And Optical
Denver, CO

Skills

  • Field service experience
  • Field Service Engineering
  • Field service coordination

Timeline

Field Service

General Electric Healthcare
07.2000 - 04.2023

No Degree - Medical Equipment Repairer (Advanced)

United States Army Medical Equipment And Optical

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Brian Adair