Feliciti Sauceda
Houston
Summary
Dedicated professional with over 9 years of extensive experience in hospitality and retail management. Exceptional skills in customer service, training, and team collaboration. Committed to enhancing guest satisfaction and driving operational excellence in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Barista
Starbucks
Houston
10.2021 - 07.2025
- Cultivated a warm and welcoming atmosphere for guests and other baristas to enjoy.
- Curated, hand-crafted beverages to customers' standards in a timely manner, while also creating customer connections.
- Memorized recipes for specialty beverages, and seasonal promotions.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Maintained a clean work environment by consistently following food safety protocols.
Key Holder Supervisor
Alex and Ani
Webster
05.2017 - 03.2020
- Fostered a positive work environment that encouraged teamwork and collaboration.
- Performed daily cash management duties including deposits, and audits.
- Assisted in creating visual merchandising displays to enhance product presentation.
- Supervised daily store operations and ensured compliance with company policies.
- Trained and mentored new team members on customer service standards.
Education
Associate of Applied Science - Business
San Jacinto College
Pasadena, TX05-2020
Skills
- Hospitality service expertise
- Coffee expertise
- Retail management
- Problem-solving
- Attention to detail
- Team player
Accomplishments
- Barista Championship Second Place Winner (2024)
References
References available upon request.
Timeline
Barista
Starbucks
10.2021 - 07.2025
Key Holder Supervisor
Alex and Ani
05.2017 - 03.2020
Associate of Applied Science - Business
San Jacinto College
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