Felicity Coughlin
Brasher Falls,NY
Summary
Dedicated with a strong background in team building, leadership, and customer service. Proven ability to train others, and problem solve situations. Ability to be enthusiastic and quick with learning, making sure all is done efficiently. Very flexible and time-manageable in the work setting.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Key Holder
Dollar General
Winthrop, NY
06.2024 - Current
- Opened and closed the store, ensuring security and compliance.
- Managed cash register operations, processing transactions accurately and efficiently.
- Assisted customers with inquiries and product selections for improved service.
- Trained new employees on store policies and customer service practices.
- Received and organized inventory in stockroom for efficient access.
- Organized merchandise displays to enhance store presentation and accessibility.
Timekeeper/scorekeeper
Chris Rose
Brasher Falls, NY
07.2026 - 08.2026
- Coordinated timekeeping for local lacrosse matches and tournaments, supporting smooth game operations.
- Assisted in managing game time and play clock during events.
- Monitored game clock and ensured accurate timing of periods and stoppages.
- Recorded game scores accurately during competitions and events.
- Maintained accurate score sheets for various sports activities, ensuring reliable records for team performance.
- Recorded penalties, goals, and player substitutions during each match to provide comprehensive game documentation.
- Collaborated with coaches to verify player participation and roster accuracy.
Timekeeper/Scorekeeper
Chris Rose
Brasher Falls , NY
07.2025 - 08.2025
- Coordinated game timekeeping for local lacrosse matches and tournaments, ensuring adherence to official game rules.
- Assisted in managing game time and play clock during events.
- Monitored game clock and ensured accurate timing of periods and stoppages.
- Recorded game scores accurately during competitions and events.
- Maintained detailed score sheets to ensure accurate records for various sports activities.
- Recorded penalties, goals, and player substitutions to provide comprehensive match summaries.
- Collaborated with coaches to verify player participation and roster accuracy.
Timekeeper/Scorekeeper
Chris Rose
Brasher Falls , NY
07.2024 - 08.2024
- Coordinated game timekeeping for local lacrosse matches and tournaments.
- Recorded game scores accurately during competitions and events.
- Maintained detailed score sheets for various sports activities.
- Monitored game clock and ensured accurate timing of periods and stoppages.
- Assisted in managing game time and play clock during events.
- Recorded penalties, goals, and player substitutions during each match.
- Collaborated with coaches to verify player participation and roster accuracy.
Cashier
Townline Market
Winthrop, NY
10.2023 - 03.2024
- Operated cash register and processed customer transactions accurately.
- Served ice cream and toppings to customers in a fast-paced environment.
- Maintained cleanliness and organization of the serving area during shifts.
- Prepared ingredients by chopping, slicing, and measuring for daily menu items.
- Maintained cleanliness of kitchen equipment and workstations throughout shifts.
- Operated commercial ovens to bake pizzas at optimal temperatures.
Cashier
Tri-Town IGA
Brasher Falls, New York
10.2022 - 02.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register and processed transactions efficiently.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted customers in locating items throughout the store.
- Stocked shelves with products to maintain organized displays.
Education
Some College (No Degree) - Healthcare
Clarkson University
Potsdam08-2026
Skills
- Cash handling
- Customer service
- Staff onboarding
- Time management
- Store safety
- Problem solving
- Decision-making
- Reliability
- Team leadership
- Team building
- Adaptability and flexibility
- Multi-tasking
- Conflict resolution
- Communication skills
Certification
- Mental Health First Aid
Job Shadowing
- Shadowed 41.25 hours at The Alice Center in Malone, NY
- June-July 2026
Timeline
Timekeeper/scorekeeper
Chris Rose
07.2026 - 08.2026
Timekeeper/Scorekeeper
Chris Rose
07.2025 - 08.2025
Timekeeper/Scorekeeper
Chris Rose
07.2024 - 08.2024
Key Holder
Dollar General
06.2024 - Current
Cashier
Townline Market
10.2023 - 03.2024
Cashier
Tri-Town IGA
10.2022 - 02.2023
Some College (No Degree) - Healthcare
Clarkson University