Felicity Dick
Quitman,AR
Summary
Developed skills in fast-paced sales environment, focusing on customer relationship management and persuasive communication. Excels in understanding customer needs and delivering tailored solutions. Seeking to transition into new field, leveraging strong interpersonal and problem-solving abilities to achieve impactful results.
Overview
3
3
years of professional experience
Work History
Smart Device Sales Rep
Premium Retail Services
Heber Springs, AR
10.2024 - 11.2024
- Mastered product knowledge through continuous training sessions, staying up-to-date on the latest features and updates.
- Targeted client to decision making, build relationships and sell products.
- Provided exceptional after-sales support, ensuring client satisfaction and encouraging repeat business.
- Enhanced customer relationships by effectively addressing client inquiries and concerns.
- Increased sales through strategic upselling and cross-selling techniques.
Car Hop
Sonics Drive In
Alma, AR
04.2023 - 08.2023
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
Barista
The Coffee Parlor
Alma, AR
08.2022 - 11.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
Car Hop
Sonics Drive In
Alma, AR
07.2021 - 07.2022
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
Education
No Degree - Architecture
University of Arkansas
Fayetteville, ARHigh School Diploma -
Alma High School
Alma, AR05-2023
Skills
- Customer relationship management
- Sales strategy
- Product knowledge
- Lead generation
- Communication skills
- Customer retention
- Customer service
- Customer relationship building
- Product and service knowledge
- Upselling and cross selling
- Regulatory compliance
- Product promotions
Timeline
Smart Device Sales Rep
Premium Retail Services
10.2024 - 11.2024
Car Hop
Sonics Drive In
04.2023 - 08.2023
Barista
The Coffee Parlor
08.2022 - 11.2022
Car Hop
Sonics Drive In
07.2021 - 07.2022
No Degree - Architecture
University of Arkansas
High School Diploma -
Alma High School