Felipe Alcaraz Jr
Porterville,CA
Summary
Experienced with navigating diverse shopping environments and promptly fulfilling customer orders. Utilizes effective communication to ensure accuracy and satisfaction. Track record of organizational skills and adaptability in fast-paced settings.
Overview
25
25
years of professional experience
Work History
Instacart Shopper
Instacart
Porterville, CA
02.2021 - 04.2026
- Delivered exceptional customer service by efficiently fulfilling orders and addressing inquiries.
- Navigated store layouts to optimize shopping routes and reduce delivery times.
- Managed inventory checks to ensure product availability and freshness for customers.
- Utilized mobile applications for real-time order tracking and communication with customers.
- Implemented strategies to enhance shopping efficiency, resulting in improved customer satisfaction.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Forklift Driver
Venida Packing Co.
Exeter, CA
05.2001 - 06.2025
- Operated forklifts to transport goods efficiently within warehouse environment.
- Conducted routine safety checks on equipment to ensure operational compliance.
- Collaborated with team members to optimize loading and unloading processes.
- Assisted in inventory management by organizing stock for easy access.
- Loaded and unloaded trucks with precision, minimizing damage to products during transport.
- Expedited order fulfillment processes by swiftly moving items from storage areas to shipping docks when needed.
Forklift Operator
Musco Olive Company
Lindsay, CA
08.2013 - 10.2025
- Operated forklifts to efficiently move and stack inventory within warehouse environment.
- Conducted routine safety checks on equipment to ensure compliance with safety standards.
- Collaborated with team to optimize loading and unloading processes for enhanced workflow efficiency.
- Implemented best practices for forklift operation, improving overall safety metrics in warehouse operations.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
Sub Custodian
College of the Sequoias
Visalia, CA
02.2010 - 06.2011
- Maintained cleanliness and sanitation standards across campus facilities.
- Operated cleaning equipment and chemicals safely to ensure effective maintenance.
- Conducted routine inspections of facilities to identify maintenance needs and hazards.
- Developed efficient cleaning schedules to optimize workflow and productivity.
- Collaborated with facility management to address urgent cleaning requests promptly.
- Provided exceptional service in response to student and faculty inquiries regarding facility conditions.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
Cook/Delivery Driver
Straw Hat Pizza
Lindsay, CA
02.2006 - 02.2010
- Ensured timely and accurate delivery of packages to designated locations.
- Maintained vehicle cleanliness and operational efficiency through regular inspections.
- Communicated effectively with customers to confirm delivery details and address concerns.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
Cashier/Customer Service
AutoZone
Lindsay, CA
02.2006 - 02.2009
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer balance through diligent tracking of sales and returns.
- Assisted in inventory management by restocking shelves and organizing merchandise displays.
- Implemented process improvements that enhanced transaction speed and accuracy.
- Monitored store environment to ensure cleanliness and safety compliance for customers and employees.
- Collaborated with team members to achieve daily sales goals and improve overall performance.
- Welcomed customers and helped determine their needs.
Education
General Ed -
Lindsay Adult School
Lindsay, CA06-2001
Liberal arts/Music fundamentals
College of The Sequoias
Visalia, CASkills
- Mobile app proficiency
- Reading comprehension
- Strong work ethic
- Product picking
- Quick learner
- Customer service
- Product knowledge
Languages
Spanish
Native or Bilingual
Timeline
Instacart Shopper
Instacart
02.2021 - 04.2026
Forklift Operator
Musco Olive Company
08.2013 - 10.2025
Sub Custodian
College of the Sequoias
02.2010 - 06.2011
Cook/Delivery Driver
Straw Hat Pizza
02.2006 - 02.2010
Cashier/Customer Service
AutoZone
02.2006 - 02.2009
Forklift Driver
Venida Packing Co.
05.2001 - 06.2025
General Ed -
Lindsay Adult School
Liberal arts/Music fundamentals
College of The Sequoias