Felipe De Los Santos
West Covina,CA
Summary
Highly motivated and customer-focused manager with 3 years of experience in the fast food industry. Proven ability to lead teams, manage inventory, and deliver exceptional customer service. Im super passionate about the cannabis industry and eager to bring my skills to the team . Am committed to enhancing customer experiences and contributing to the success of the team.
Overview
3
3
years of professional experience
Work History
Manager
Pizza Hut
La Puente, CA
04.2021 - Current
- Greeted customers entering store and help determine their needs.
- Managed cash registers efficiently, ensuring accurate transactions.
- Resolved customer complaints and issues, and offered thoughtful solutions.
- Helped ensure the store is ready for the day by, keeping store clean, having items stocked, and food prepped.
- Helped resolved staff member and customers conflicts by actively listening to concerns.
- Always kept up with sales, and try to keep up with great service time.
- Counted Inventory, every night to help keep track of stock everyday.
- Close register,dropped cash , and lock/close store every night.
Education
High School Diploma -
Bassett Adult School
La Puente, CASkills
- Strong Work Ethic
- Time Management
- Problem solver
- Customer Service
- Team Leadership
- Staff Training
- Patience
- Product Knowledge
- Customer Focus
- Product Recommendations
- Customer Satisfaction
Timeline
Manager
Pizza Hut
04.2021 - Current
High School Diploma -
Bassett Adult School