Felipe Lopez
El Paso
Summary
Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Recognized for high ratings on customer feedback surveys, contributing positively through effective product organization and maintenance of department standards. Committed to continuous learning and enhancing knowledge to deliver significant value to the organization.
Overview
19
19
years of professional experience
Work History
Sales Associate
Dillard's, Inc.
El Paso
02.2024 - Current
- Sales Associate. you will be responsible for providing excellent customer service, promoting and selling products, and ensuring customer satisfaction.
- Guided customers in product selection, delivering exceptional service that fostered satisfaction.
- Executed accurate transaction processing using point-of-sale systems, ensuring smooth customer experiences.
- Organized merchandise displays to improve store aesthetics and increase customer engagement.
Sales Representative
GATEWAY WEST
El Paso
04.2017 - 11.2023
- Greeted customers and identified specific needs to enhance shopping experience.
- Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective.
- Computed sales prices and processed cash or credit payments to ensure accurate transactions.
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Compute sales prices, total purchases and receive and process cash or credit payment.
- Sought new clients and developed client relationships through networking to expand customer base.
Sales Representative
Direct tv
El Paso
01.2017 - 12.2017
- Developed alternative training methods to enhance participant engagement and learning outcomes.
- Organized and developed training procedure manuals and guides, including course materials such as handouts and visual aids, to support effective training delivery.
- Participated in meetings to discuss training program strategies. and seminars to gather insights for training programs and update management on training program progress.
- Participated in meetings to gather information for training programs. or seminars to obtain information for use in training programs or to inform management of training program status.
Department Manager
Wal-Mart, Inc.
El Paso
06.2011 - 01.2017
- Described merchandise and explained use, operation, and care to customers, enhancing their purchasing experience.
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Maintained up-to-date knowledge of sales, promotions, payment policies, and security practices, ensuring compliance and customer satisfaction.
Cashier
McDonald's
El Paso
11.2010 - 07.2011
- Greeted customers at entrance to establish a warm and inviting environment.
- Issue receipts, refunds, credits, or change due to customers.
- Welcomed customers as they entered to foster a friendly shopping environment.
- Answered customers' questions and provided information on procedures and policies to enhance service experience.
- Maintained clean and orderly checkout areas while performing general cleaning duties, ensuring pleasant shopping environment.
Book Keeper, Payroll, Quickbooks, Dispatch and Receptionist
Accounting, Accountants
El Paso
05.2007 - 11.2010
- Managed bookkeeping tasks, payroll processing, and QuickBooks operations.
- Operated accounting software to accurately record, store, and analyze financial information.
- Checked figures, postings, and documents for accuracy and compliance with accounting standards.
- Operate computers programmed with accounting software to record, store, and analyze information.
- Debited, credited, and totaled accounts in spreadsheets and databases, ensuring integrity of financial data.
- Received and recorded cash, checks, and vouchers for banking.
- Used 10-key calculators, typewriters, and copiers to complete calculations and generate documents.
- Comply with federal, state, and company policies, procedures, and regulations.
Education
Degree in Art -
College or a Technical or Vocational
El Paso, TXHigh School Diploma -
Ysleta High School
El Paso, TXSkills
- Sales strategy
- Product promotion
- Customer service
- Product knowledge
- Visual merchandising
- Point-of-sale systems
- Payment processing
- Inventory management
Timeline
Sales Associate
Dillard's, Inc.
02.2024 - Current
Sales Representative
GATEWAY WEST
04.2017 - 11.2023
Sales Representative
Direct tv
01.2017 - 12.2017
Department Manager
Wal-Mart, Inc.
06.2011 - 01.2017
Cashier
McDonald's
11.2010 - 07.2011
Book Keeper, Payroll, Quickbooks, Dispatch and Receptionist
Accounting, Accountants
05.2007 - 11.2010
Degree in Art -
College or a Technical or Vocational
High School Diploma -
Ysleta High School