Felipe Sanchez
Hialeah
Summary
Dedicated student experienced in customer engagement and handling money. Can quickly memorize product details and build customer relationships.
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
Hialeah, FL
02.2024 - Current
- Delivered exceptional customer service by efficiently managing high-volume orders during peak hours.
- Implemented inventory management practices, reducing waste and optimizing stock levels for ingredients.
- Enhanced customer satisfaction through personalized recommendations and thorough product knowledge.
- Streamlined workflow processes, improving speed of service while maintaining beverage quality consistency.
Lead Store Associate
UPS
Hialeah, FL
08.2022 - 02.2024
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Described merchandise and explained use, operation, and care.
- Opened and closed cash registers by counting money, and balancing drawers.
- Utilized POS systems for tracking sales data, returns, refunds.
Education
Bachelor of Arts - Medicine
Florida International University
Miami, FL12-2027
Associate of Arts - Pre-Medicine
Miami Dade College
Miami, FL09-2025
High School Diploma -
Mater Lakes
Hialeah, FL06-2023
Skills
- Store Maintenance
- Customer Service
- Effective Communication Abilities
- Cash Handling Accuracy
Languages
Spanish
Native/ Bilingual
Timeline
Barista
Starbucks
02.2024 - Current
Lead Store Associate
UPS
08.2022 - 02.2024
Bachelor of Arts - Medicine
Florida International University
Associate of Arts - Pre-Medicine
Miami Dade College
High School Diploma -
Mater Lakes