Felipe Vargas
Irving,TX
Summary
Sales professional with commitment to high standards and delivering results. History of driving sales growth and enhancing team performance. Reliable in adapting to changing needs and fostering collaboration. Expertise in strategic planning and customer relationship management.
Competent Sales Supervisor proactively assisting both sales management and associates with various tasks. Committed to driving success and helping to improve overall store revenues through dedication, hard work, and a pleasant demeanor.
Overview
8
8
years of professional experience
Work History
Supervisor
GEICO
2280 North Greenville Ave
05.2025 - Current
- Supervised daily operations, ensuring adherence to quality standards and customer service excellence.
- Trained and mentored team members on best practices and compliance protocols.
- Monitored performance metrics, providing feedback to drive continuous improvement initiatives.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Conducted regular performance evaluations to identify areas for improvement within the sales team.
Sales Agent
Geico
2280 N Greenville Ave Richardson, TX 75082 United
05.2024 - Current
- Developed strong relationships with clients through excellent customer service
- Assisted call-in customers with questions
- Secured new business by delivering engaging product presentations to prospects.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Improved client understanding of complex insurance products with clear, concise explanations.
Delivery Driver
Amazon
8901 Forney Rd Dallas, TX 75227 United States
10.2022 - 05.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Sales Agent
Tricolor Auto Group
1111 W Mockingbird Ln Dallas, TX 75247 United Sta
01.2022 - 10.2022
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Warehouse Worker
Purvis Industries
10500 N Stemmons Fwy Dallas, TX 75220 United Stat
01.2020 - 03.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Cashier
Rancho Supermarket
1515 Buckner Blvd, Dallas, TX 75217
08.2018 - 04.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Some College (No Degree) - Psychobiology
Dallas College
Dallas, TXSkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Decision-making
- Complex Problem-solving
- Motivational skills
- Sales coaching
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Supervisor
GEICO
05.2025 - Current
Sales Agent
Geico
05.2024 - Current
Delivery Driver
Amazon
10.2022 - 05.2024
Sales Agent
Tricolor Auto Group
01.2022 - 10.2022
Warehouse Worker
Purvis Industries
01.2020 - 03.2020
Cashier
Rancho Supermarket
08.2018 - 04.2019
Some College (No Degree) - Psychobiology
Dallas College
Education
true