Summary
Overview
Work History
Education
Skills
Timeline
Generic

Felisa Cromwell

Decatur,Ga.

Summary

Objectives Dedicated, dependable, focused administrative assistant who exceeds at prioritizing, completing multiple tasks follow through to achieve project goals, hardworking team player with strong drive to succeed who will be a great asset to any organization.

Overview

11
11
years of professional experience

Work History

Accounts Payable Clerk/Billing

Premier Transportation
04.2022 - 12.2022
  • Receiving and recording the receipt of invoices
  • Processing invoices to make sure payments are correct and on time
  • Requesting receipt of statements from invoicing contractors or businesses when they are not provided.
  • Processing payments, matching and filing invoices and receipts.
  • Answering queries from suppliers.
  • Processed vendor and supplier payments on weekly basis.
  • Used data entry skills to accurately document and input statements.
  • Maintained accurate records of customer payments.
  • Entered each terminal drivers time in system for payment.

Administrative Office Coordinator

Moore Transport Express
11.2021 - 04.2022
  • Review drivers documents to ensure compliance
  • Collaborate with management to modify daily routes to accommodate the needs of customer.
  • Act as communication liaison through the e-courier system and answer incoming calls from drivers on the road.
  • Cultivate strong relationships with drivers and customers to reduce the stress that comes with last minute schedule changes and accommodate any special request, advising customer of any delays.
  • Enter all new drivers into Veroot platform.

CSR

Sunland Logistics, McDonough
10.2016 - 11.2021
  • Schedule all inbound loads/ run inbound reports
  • Handle all inbound call from drivers / carriers to schedule all appointments
  • Manage inventory control and quality assurance for customer product
  • Handle billing and collection issues
  • Process all inbound orders in SAP
  • Responsible for all incoming /outgoing Fedex & UPS returns

Administrative Assistant

Fedex Smartpost
02.2014 - 10.2016
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Assisted coworkers and staff members with special tasks on daily basis.

Office Specialist

LG Electronics
07.2010 - 02.2013
  • Payroll entry (Kronos, ADP, Peoplenet, Success factor)
  • Setup all management meetings
  • Process invoices for payment
  • Order all supplies
  • Conducted orientations, liaison between staffing agencies /management to assure accurate number of temps has been ordered
  • Making employee time corrections, enter new hires into success factor

Education

High School Diploma -

Fayette Senior High
Fayetteville Ga.
06.1984

Skills

  • Receiving Support
  • Delivery Scheduling
  • Customer Service
  • Mail Sorting and Correspondence
  • Clerical Support
  • Office Organization
  • Microsoft Office
  • Administrative and Clerical Support
  • Data Entry
  • Records Research
  • Petty Cash Disbursement
  • Telephone Skills

Timeline

Accounts Payable Clerk/Billing

Premier Transportation
04.2022 - 12.2022

Administrative Office Coordinator

Moore Transport Express
11.2021 - 04.2022

CSR

Sunland Logistics, McDonough
10.2016 - 11.2021

Administrative Assistant

Fedex Smartpost
02.2014 - 10.2016

Office Specialist

LG Electronics
07.2010 - 02.2013

High School Diploma -

Fayette Senior High
Felisa Cromwell