Summary
Overview
Work History
Education
Skills
Timeline
Generic

Felisha Martin

Grants,NM

Summary

Reliable Mail Carrier committed to building positive customer relationships and quickly delivering mail. Well-versed in industry best practices and postal delivery guidelines and protocols. Offering 3 years of carrier experience on high-volume routes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

15
15
years of professional experience

Work History

Mail Carrier

USPS
04.2021 - 04.2024
  • Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
  • Distributed mail on foot to residences and businesses, delivering to approximately 771 customers per shift.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
  • Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
  • Upheld the integrity of sensitive materials by properly handling confidential documents, registered mail, and certified packages according to USPS regulations.
  • Utilized advanced knowledge of local streets, neighborhoods, routes for optimal navigation while minimizing delays in delivery timeframes.
  • Kept an organized vehicle workspace, ensuring quick access to necessary tools and materials for successful deliveries.

Teacher's Assistant

Midwest NM Cap Headstart
10.2010 - 04.2021
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Handed out classroom materials, like pencils, paper, and crayons.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported student learning objectives through personalized and small group assistance.
  • Worked with lead teacher to monitor class schedule and take attendance.
  • Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
  • Reviewed lesson material with students individually or in small groups.

Assistant Manager

Western Refinery
06.2009 - 10.2010
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

Associate of Arts -

Haskell Indian Nations University
Lawrence, KS
05.2009

High School Diploma -

Grants High School
Grants, NM
05.2006

Skills

  • Safety awareness
  • Parcel delivery
  • Weather Tolerance
  • Vehicle loading
  • Route Management
  • Hand-Eye Coordination

Timeline

Mail Carrier

USPS
04.2021 - 04.2024

Teacher's Assistant

Midwest NM Cap Headstart
10.2010 - 04.2021

Assistant Manager

Western Refinery
06.2009 - 10.2010

Associate of Arts -

Haskell Indian Nations University

High School Diploma -

Grants High School

Similar Profiles

CREATE PROFILE
Felisha Martin