Felisha Dawn Wilfong
Phlebotomy/Cardiac Monitor Tech
Glenville,WV
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
FRONT DESK COORDINATOR
Timeless Aesthetics
01.2024 - 01.2024
- Greet and welcome clients upon arrival
- Answer, screen and forward incoming phone calls
- Provide basic and accurate information on services in-person and via phone/e-mail/web chat
- Manage and Schedule next day appointment information
- Receive, sort and distribute daily mail/deliveries
- Monitor and order spa products and office supplies
- Maintain a clean and organized reception area.
Cardiac Monitor Technician
Northeast Georgia Medical
01.2022 - 01.2024
- Monitored patients' heart rhythms and functions through cardiac monitoring strips.
- Collaborated with healthcare team to maintain quality patient care.
- Served as a dependable resource for nurses and other healthcare staff, providing guidance on proper lead placement and interpretation of cardiac monitor findings.
- Cleaned and sterilized equipment after each appointment, changed batteries and checked for malfunctions.
Cardiac Monitor Technician
Northside Hospital Forsyth
07.2020 - 05.2022
Phlebotomist/Medical Assistant
Rocky Mountain Cancer Centers
05.2019 - 10.2020
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Lab Assistant / Cardiac Monitor Technician
Northeast Georgia Medical
02.2010 - 11.2018
- Managed specimen sample handling, receiving, storage and inventory.
- Logged samples correctly into computerized tracking system.
- Maintained lab by calibrating equipment and cleaning surfaces and items used.
- Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
Fairmont State Athletics
Fairmont State University
08.2009 - 01.2010
Education
Bachelor of Science - Nursing
Brenau University
Gainesville, GAAssociate of Science - Nursing
Fairmont State University
Fairmont, WVSkills
- Administrative Skills
- Administrative Support
- POS Systems
- End-of-day reporting
- Venipuncture
- Order of draw
- Patient Care
- Specimen handling
- Telemetry monitoring
- Cardiac Rhythm Analysis
- Basic Life Support
- Patient Recordkeeping
Timeline
FRONT DESK COORDINATOR
Timeless Aesthetics
01.2024 - 01.2024
Cardiac Monitor Technician
Northeast Georgia Medical
01.2022 - 01.2024
Cardiac Monitor Technician
Northside Hospital Forsyth
07.2020 - 05.2022
Phlebotomist/Medical Assistant
Rocky Mountain Cancer Centers
05.2019 - 10.2020
Lab Assistant / Cardiac Monitor Technician
Northeast Georgia Medical
02.2010 - 11.2018
Fairmont State Athletics
Fairmont State University
08.2009 - 01.2010
Bachelor of Science - Nursing
Brenau University
Associate of Science - Nursing
Fairmont State University
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