Associate Director of Operations
UCSF Health
02.2025 - Current
Felix Adjei Addison
Associate Director
Fremont,CA
Timeline
MBA - Business Administration
University of The People
10.2019 - 06.2021
BBA - Finance
Pace University
09.2018 - 09.2020
Director of Environmental Services
Kaiser Permanente
11.2015 - 01.2025
Director of Environmental Services
Lake Granbury Medical Center
07.2014 - 10.2015
Director of Environmental Services
Doctors Hospital
03.2013 - 07.2014
Director of Environmental Services
St. Vincent Medical Center
06.2009 - 03.2013
Director of Environmental Services
Methodist Hospital
06.2007 - 07.2009
Director of Environmental Services
University of Chicago Medical Center
05.2001 - 05.2006
Work History
Associate Director of Operations
UCSF Health
02.2025 - Current
- Established performance metrics to track progress against organizational goals, providing valuable insights for continuous improvement efforts.
- Streamlined operations by implementing efficient processes and procedures, leading to increased productivity and reduced operational costs.
- Oversaw the implementation of new technology systems to modernize operations and increase overall efficiency.
- Empowered team members by delegating responsibilities effectively while still offering support when needed.
Director of Environmental Services
Kaiser Permanente
11.2015 - 01.2025
- Reported on key performance indicators and presented outcomes to senior leadership, driving organizational awareness of environmental services impact.
- Evaluated new technologies for potential implementation within the organization to further improve environmental performance outcomes.
- Established a successful recycling program, significantly reducing the company''s carbon footprint.
- Collaborated with cross-functional teams to integrate sustainability principles into overall business strategy.
Director of Environmental Services
Lake Granbury Medical Center
07.2014 - 10.2015
- Influenced corporate culture by promoting environmentally responsible behaviors among employees at all levels of the organization.
- Enhanced staff performance through targeted training on environmental regulations and best practices.
- Defined clear targets and objectives and communicated to other team members.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Liaised with government agencies to secure necessary permits and maintain positive relationships with regulators.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Monitored subcontractors'' adherence to environmental policies and provided guidance when needed for improved processes alignment.
- Developed annual budgeting process that aligned resources with key strategic objectives in delivering desired results across various Environmental Services programs.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Supervised and directed daily work of team of 100 EVS personnel.
- Achieved operational efficiency by streamlining processes in waste disposal, recycling, and energy management.
Director of Environmental Services
Doctors Hospital
03.2013 - 07.2014
- Launched quality assurance practices for each phase of development
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Influenced corporate culture by promoting environmentally responsible behaviors among employees at all levels of the organization.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Enhanced staff performance through targeted training on environmental regulations and best practices.
- Reduced environmental risks by conducting thorough audits and inspections, identifying areas for improvement.
- Collaborated with cross-functional teams to integrate sustainability principles into overall business strategy.
- Evaluated new technologies for potential implementation within the organization to further improve environmental performance outcomes.
- Reported on key performance indicators and presented outcomes to senior leadership, driving organizational awareness of environmental services impact.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Director of Environmental Services
St. Vincent Medical Center
06.2009 - 03.2013
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Supervised and directed daily work of team of 250 EVS personnel.
- Evaluated new technologies for potential implementation within the organization to further improve environmental performance outcomes.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Reported on key performance indicators and presented outcomes to senior leadership, driving organizational awareness of environmental services impact.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Achieved operational efficiency by streamlining processes in waste disposal, recycling, and energy management.
- Established team priorities, maintained schedules and monitored performance.
- Fostered partnerships with local community organizations focused on advancing sustainability goals in the broader context.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Managed hazardous materials inventory, ensuring proper storage, handling, and disposal procedures were followed.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Director of Environmental Services
Methodist Hospital
06.2007 - 07.2009
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Improved environmental compliance by developing and implementing comprehensive management plans.
- Achieved operational efficiency by streamlining processes in waste disposal, recycling, and energy management.
- Evaluated new technologies for potential implementation within the organization to further improve environmental performance outcomes.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Director of Environmental Services
University of Chicago Medical Center
05.2001 - 05.2006
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained up-to-date knowledge of relevant industry standards, trends, legislation changes, ensuring organizational compliance at all times.
- Enhanced staff performance through targeted training on environmental regulations and best practices.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Championed energy efficiency initiatives, resulting in significant cost savings and reduced greenhouse gas emissions.
Overview
24
24
years of professional experience
4
4
years of post-secondary education
Education
MBA - Business Administration
University of The People
Pasadena, CA 10.2019 - 06.2021
BBA - Finance
Pace University
New York, NY 09.2018 - 09.2020
Skills
Operational excellence
Safety management
Maintenance management
Productivity improvement
Team Building
Project Management
Relationship building
Fiscal oversight
Problem-solving
Compliance management
Staff training/development
Customer relationship management
Staff training
Active listening
Multitasking Abilities
Effective communication
Executive leadership
Cross-functional teamwork
Self motivation
Strategic partnerships
Problem-solving abilities
Task prioritization
Schedule management
Inventory tracking and management
Interpersonal skills
Business forecasting
Adaptability and flexibility
Technology
Customer relations
Attention to detail
Recruitment and hiring
Team leadership
Team building
Professionalism
Operations oversight
Effective leader
Summary
Bringing collaborative and results-driven mindset, coupled with deep understanding of operational efficiency and project management. Adept at utilizing data analytics and process optimization to drive organizational success. Proven ability to implement impactful strategies that enhance productivity and streamline operations. Offering strong foundation in strategic planning and operational management, eager to learn and develop in dynamic environment. Contributes commitment to continuous improvement and strong analytical skill set. Ready to use and develop project management and leadership skills in the Support Services role.
Certification
- T-CNACC, AHE - June 2024
- Healthcare Administration Safety, OSHA Academy - 2024
- Infection Prevention and Control, AHE - 2024
- Supply Chain Management and Capacity Planning - 2024
- Diploma in Supply Chain Management - 2024
- Agile Project Management - 2024
- Advanced Diploma for Modelling and Analytics in Supply Chain - 2024
- Supply Chain Logistics Management - 2024
- Warehouse Management: Inventory and Stocks - 2024
- Certificate in Facilities Management - 2024
- Workplace Safety and Health - 2024
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