Felix Davis
Green Valley,AZ
Summary
Driven professional with a robust background in customer service and logistics, demonstrated at companies like Speedway Gas Station. Excelled in enhancing customer satisfaction through effective call management and Spanish translation. Proven ability to handle high-volume environments, improving service delivery by implementing strategic policies. Skilled in scheduling and information security, showcasing a blend of technical and interpersonal skills.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Circle K Gas Station
12.2021 - Current
- Responded to customer requests for products, services, and company information.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Processed customer service orders promptly to increase customer satisfaction.
Cashier
Speedway Gas Station
08.2017 - 05.2019
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
Warehouse Associate
Masterson Personnel
04.2015 - 08.2017
- Consistently lifted materials weighing as much as 50 pounds.
- Performed inventory control, such as counting, and stocking merchandise.
- Worked safely around moving machinery.
- Alternated goods in inventory by observing first-in and first-out approach.
Education
High School - Generals
Chaska High School
Chaska, MNSkills
- Scheduling
- Call Management
- Information Security
- Appointment Scheduling
- Spanish translation
Timeline
Customer Service Representative
Circle K Gas Station
12.2021 - Current
Cashier
Speedway Gas Station
08.2017 - 05.2019
Warehouse Associate
Masterson Personnel
04.2015 - 08.2017
High School - Generals
Chaska High School
Similar Profiles
Tahir MehboobTahir Mehboob
Cashier at Circle K Gas Station/ Sunoco A- Plus Gas StationCashier at Circle K Gas Station/ Sunoco A- Plus Gas Station
Laneisha DouglasLaneisha Douglas
Assistant Manager at Circle K Gas StationAssistant Manager at Circle K Gas Station
Morganne WhitleyMorganne Whitley
Cashier at Circle K Gas StationCashier at Circle K Gas Station
Jazmyn EdwardsJazmyn Edwards
Customer Service Associate at Circle K Gas StationCustomer Service Associate at Circle K Gas Station
Savannah MeyersSavannah Meyers
Car Salesperson at Quebedeaux Buick GMCCar Salesperson at Quebedeaux Buick GMC