Felix Hernandez
San Jose,CA
Overview
3
3
years of professional experience
Work History
Operations Supervisor
Staples Inc
08.2020 - Current
- Established and maintained store wide planograms and merchandising standards utilizing effective communication between corporate representatives and store associates
- Responsible for nightly bank deposits through accurate safe counts and cash register audits
- Entrusted with manager on duty responsibilities that include: superior customer service for conflict resolution, administration of breaks and lunches, schedule planning, and a key to the store.
Sports Coach (Intern)
Allera Sports LLC
01.2022 - 05.2022
- Officiated coach led physical activity enrichment sessions for students in grades K-6 during school specific recess periods that mirrored each school's educational theme
- Ran after school sports programs for students in grades K-6 with an ultimate goal of introducing young kids to athletics for the first time
- Effectively coached multiple sports including: basketball, soccer, and flag football, by using an existing background in sports and utilizing information gained through training.
Sales Associate
Fanatics Inc
06.2019 - 03.2020
- Quickly promoted to one of few merchandise runners tasked with supplying stock to all retail locations within the stadium
- Worked through intense customer rushes of thousands of fans, utilizing effective communication and teamwork skills with the Fanatics team
- Executed sales at a quick pace using prior knowledge, and training, on MLS clubs and players, while maintaining an inviting attitude to create an experience for fans that went past simply "shopping".
Education
Bachelor of Science - Kinesiology
San Jose Sate University
San Jose, CA07.2022
High School Diploma -
Modesto High School
Modesto, CA05.2017
Skills
- Team Player/ Team Leader
- 4 years of customer Service Experience
- Advanced Problem Solving Skills
- Bilingual (Fluent in Spanish and English)
- Money Handling
- Proficient with all applications in Microsoft Office and Google Drive
Additional Information
Alpha Phi Omega
Public Relations / Parliamentarian
- Inducted into an international professional leadership development and community service organization
- Quickly rose to become a voted in Public Relations Officer and Parliamentarian
- Organized, planned, and carried out a large sized sporting event that involved Alpha Phi Omega chapters from throughout California Maintained and regulated chapter storage through monthly payments and inventory cataloging
Timeline
Sports Coach (Intern)
Allera Sports LLC
01.2022 - 05.2022
Operations Supervisor
Staples Inc
08.2020 - Current
Sales Associate
Fanatics Inc
06.2019 - 03.2020
Bachelor of Science - Kinesiology
San Jose Sate University
High School Diploma -
Modesto High School