Felix Mendoza
Las Vegas,NV
Summary
I am an experienced hospitality professional driven by challenge and attracted to forward-thinking companies. My objective is to learn all aspects of my work environment in order to gain versatility amongst various skills. My highest values are integrity and accountability. I look forward to problem solving as it offers an opportunity to learn and create a positive outcome.
Overview
8
8
years of professional experience
Work History
Gourmet Food Server II
Michael Mina
01.2024 - Current
- Ensured prompt delivery of beautifully presented dishes by coordinating with culinary staff regarding meal timing and specific plating instructions.
- Boosted overall dining experience through timely, attentive, and professional food service to guests.
- Acted as a liaison between guests and management, relaying feedback to improve service quality and address any concerns that arose during their visit.
- Elevated the overall dining experience by anticipating guest needs before they arose and addressing them promptly.
Server
Buca Di Beppo
01.2020 - 07.2024
- Increased sales significantly by upselling higher-end products to customers.
- Served food and beverages promptly with focused attention to customer needs.
Server
BJ's Restaurant & Brewhouse
05.2022 - 01.2024
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server Assistant
Bardot Brasserie
01.2017 - 01.2020
- Collaborated with other staff members to maintain high-level customer satisfaction.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
Skills
- 6years fine dining experience
- Training new employees
- Highly skilled in providing timely, efficient, and consistent customer service
- Demonstrated ability to respond and resolve customers request and concerns
- Bilingual
- Leadership and team building
Contact
Las Vegas, NV 89141
Timeline
Gourmet Food Server II
Michael Mina
01.2024 - Current
Server
BJ's Restaurant & Brewhouse
05.2022 - 01.2024
Server
Buca Di Beppo
01.2020 - 07.2024
Server Assistant
Bardot Brasserie
01.2017 - 01.2020
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