Felix Andres Cardenas
Las Vegas
Summary
Strategic professional in the gaming and casino management sector, known for high productivity and efficiency in task completion. Skilled in operational oversight, regulatory compliance, and financial management, ensuring smooth casino operations. Excel at leadership, communication, and problem-solving, leveraging these soft skills to motivate teams and exceed business goals.
Overview
10
10
years of professional experience
Work History
Casino Manager
Ojos Locos Sports Cantina and Casino
Las Vegas
10.2016 - Current
- Implemented strategies designed to increase profits through cost-cutting measures or improved customer service initiatives.
- Performed regular audits of cash handling processes within the casino premises.
- Monitored security surveillance systems to detect any suspicious activity within the casino premises.
- Resolved customer complaints in a timely manner while maintaining positive relationships with patrons.
- Managed daily operations of slot machines, table games, sports betting, race book and other gaming activities in accordance with established standards.
Security Officer
Trinity Security
Las Vegas
03.2015 - 11.2016
- Performed first aid and CPR when necessary during emergency situations.
- Enforced access control measures in accordance with established procedures.
- Investigated all reported incidents of theft or vandalism on premises.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Maintained accurate logs of all security related activities.
Education
High School Diploma -
Basic High School
Las Vegas, NV06-2013
Skills
- Casino operations
- Gaming regulations
- Strong leadership
- Employee relations
- Excellent communication
- Problem-solving
- Floor monitoring
- Team leadership
Timeline
Casino Manager
Ojos Locos Sports Cantina and Casino
10.2016 - Current
Security Officer
Trinity Security
03.2015 - 11.2016
High School Diploma -
Basic High School