Felix Batista
Business Developer
New York,NY
It is never too late to be what you might have been.
George Eliot
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
5
5
years of professional experience
Work History
Store Manager
For Five Coffee Roasters
New York, NY
05.2023 - Current
- Oversaw store operations from inventory control, cash control, and store opening and closing procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Shift Supervisor
STARBUCKS COFFEE COMPANY
New York, NY
11.2021 - 05.2023
- Helped store management meet standards of service and quality in daily operations.
- Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
- Achieved a more than 25% increase in sales and revenue through upselling strategies.
Education
Bachelor of Science - Business Administration And Management
06.2022
Skills
- Active listening
- Time management
- Microsoft Office Suite
- Canva Platform
- Customer service
- Problem-solving
- Project management
- Microsoft Excel (including Pivot tables and V-look ups)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Store Manager - For Five Coffee Roasters
05.2023 - Current
Shift Supervisor - STARBUCKS COFFEE COMPANY
11.2021 - 05.2023
Monroe College - Bachelor of Science, Business Administration And Management