Felton Milteer
Suffolk,VA
Summary
Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 20+ years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
19
19
years of professional experience
Work History
Owner/Operator
Virginia Intermodal And Transportation
Suffolk, VA
07.2009 - Current
- Managed day-to-day business operations.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Maintained up-to-date administrative records to monitor operational conditions.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Devised processes to boost long-term business success and increase profit levels.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Improved records management systems for leases and contracts to boost renewals timeliness.
- Generated revenues yearly and effectively capitalized on industry growth.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Owner/Operator Truck Driver
Flip Transport LLC
Suffolk, VA
02.2003 - 06.2009
- Assessed financial reports and statements regularly to update processes and operations for greater profitability.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
- Operated with safety and skill to avoid accidents and delays.
- Charted and executed marketing strategies to gain new clients.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Education
CDL - Transportation Management
Tidewater Community College
Norfolk, VA10.2003
Skills
- Training Management
- Goal Setting
- Quality Assurance
- Staff Scheduling
- Policy Development and Enforcement
- Assignment Delegation
- Verbal and Written Communication
- Financial Statement Review
- Performance Assessment
- Team Leadership
- Finance and Accounting Oversight
- Budget Control
- Cost Reduction
- Administrative Management
- Business Leadership
- Employee Motivation
Affiliations
Charlestown Condominium 2001-2002
Voted on contractor biding
Maintained accurate budgeting and association fees
Scheduled community maintenance upkeep
Cradock Civic League 2018-2021
Future budget planning
Community crime prevention
Strategic business planning
Community outreach feeding to those in need
Timeline
Owner/Operator
Virginia Intermodal And Transportation
07.2009 - Current
Owner/Operator Truck Driver
Flip Transport LLC
02.2003 - 06.2009
CDL - Transportation Management
Tidewater Community College