Highly-motivated individual with the desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Experienced working in a fast pace environment, Great communications skills to find what customers needs/wants are, Sales experience and customer services skills, Good problem solver by having the knowledge to identify customers issues and needs, Organized and able to keep good documentation, Good time management, Ability to work in a group or independently, Good interpersonal skills, Proficient with Microsoft Office 365 and Exchange Admin Center, Proficient with setting up computer hardware and software, Understanding of core networking concepts like TCP/IP, DNS, and VPNs., Proficient with ServiceNow to track cases and incidents, Basic proficiency with Active Directory, SCCM, Zoom Admin, SAS Data Management, Basic knowledge of firewalls, intrusion detection, intrusion prevention and encryption practices, Good understanding of SQL and Database Administration