Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager

Fen'n Crutchfield

Gastonia,NC

Summary

Results-driven Business Development Manager with proven success in driving revenue and enhancing market presence. Proficient in Salesforce and Excel, with strong negotiation skills and a track record of cultivating strategic partnerships.

Dynamic professional with over six years of experience in business development and sales. Recognized for exceptional team leadership and customer service skills, consistently achieving sales targets and improving client satisfaction through strategic relationship management.

Overview

11
11
years of professional experience

Work History

Business Development Manager

United Rentals
Charlotte, NC
11.2022 - Current
  • Developed strategic partnerships with multiple contractors to enhance market presence and drive revenue in construction rental equipment growth.
  • Analyzed market trends to identify opportunities for business expansion and service improvements.
  • Collaborated with over 1400 Branches in the USA and Canada to optimize rental sales processes and improve customer satisfaction.
  • Advertise targeted marketing campaigns that increased lead generation for Outside Sales team in used construction equipment sales.
  • Awarded Peer coach of the year 2023
  • Awarded Winning Moments Rep (Most sales in the company USA and Canda) 2025

Business Sales Account Executive

Spectrum Business
Charlotte, NC
01.2017 - 02.2021
  • Developed and maintained strong relationships with prospective business clients to initiate and upsell account growth.
  • Conducted in-depth market analysis to identify new business opportunities and customer needs.
  • Organized schedules for installation teams to perform tailored install solutions for various businesses.
  • Led negotiations with new and upgrade account customers, ensuring favorable terms and fostering long-term partnerships.

Residential Sales Representative

Time Warner Cable
Charlotte, NC
06.2015 - 02.2017
  • Door to door Cable/Internet/Phone package sales presentations to potential residential clients and multiple dwelling unit tenants.
  • Cultivated strong relationships with residential customers to enhance customer satisfaction and loyalty.
  • Researched residential markets of assigned territory to identify growth opportunities and competitive advantages.
  • Trained new sales representatives on product knowledge and effective sales techniques.

Education

Bachelor of Science - Business Communication

Elon University
Elon, NC

Skills

  • Team leadership
  • Business development and planning
  • Customer service
  • Negotiations
  • Excel
  • Salesforce

Timeline

Business Development Manager

United Rentals
11.2022 - Current

Business Sales Account Executive

Spectrum Business
01.2017 - 02.2021

Residential Sales Representative

Time Warner Cable
06.2015 - 02.2017

Bachelor of Science - Business Communication

Elon University
Fen'n Crutchfield