Fentress E. Smith
Business Development
Canton,MI
Summary
Extensive experience in Business Development Experienced in high pressure sales environments Experienced in working with diverse groups of individuals Extensive experience utilizing consultative sales approach Confident and well organized business minded professional 17 years of deep industry expertise and ability to sell comprehensive management print services and software solutions
Overview
16
16
years of professional experience
Work History
Sr. Account Manager
Visual Edge IT / Premier Business Product
02.2020 - 06.2026
- Expanded strategic business territory, delivering hardware, document software, and managed IT solutions to diverse B2B clients, enhancing overall client satisfaction.
- Managed and expanded a strategic business territory, delivering hardware, document software, and managed IT solutions to diverse B2B clients.
- Strengthened customer service focus by managing long-term professional relationships and growing account value through strategic upselling of software and workflow solutions.
- Conducted comprehensive account reviews and fleet right-sizing evaluations to align client technology infrastructure with business goals, driving value for clients.
- Partnered closely with internal IT Subject Matter Experts to architect, present, and close complex technology and network infrastructure solutions.
Named Account Executive
Konica Minolta Business Solutions
02.2018 - 02.2020
- Drove territory revenue through relentless prospecting of new business while nurturing and closing active pipeline opportunities.
- Leveraged Salesforce for targeted product marketing, systematic lead generation tracking, and organized client data management.
- Developed tailored solutions to meet client needs, enhancing customer satisfaction and retention.
- Developed tailored solutions addressing client needs, resulting in increased customer satisfaction and retention.
- Collaborated with cross-functional teams to streamline sales processes and improve operational efficiency.
Senior Sales Associate
Prime Pay
07.2017 - 02.2018
- Directed sales operations across designated territory, ensuring alignment with business objectives.
- Executed targeted prospecting strategies, generating new payroll and business solution accounts in competitive market.
- Built and nurtured strategic referral partnerships with CPAs and Healthcare Providers
- Utilized Salesforce to track prospect interactions and forecast revenue, enhancing visibility into sales cycle.
Account Executive
Canon Solutions America / Oce
04.2010 - 07.2017
- Great Lakes Region 2nd quarter 2016 Top Account Executive
- Ranked among top 20 account executives nationwide for outstanding performance.
- Conducted weekly face-to-face appointments to build relationships and drive sales
- Conduct face to face appointments weekly
- Executed daily marketing campaigns to engage potential clients and generate leads
- Utilize marketing campaigns daily
- Leveraged resources to gather intelligence on prospective clients, enhancing cold calling effectiveness
- Articulate strategies and value add products and services to executive level managers
- Developed strong relationships with clients to understand their needs and drive sales growth.
- Conducted comprehensive product demonstrations, effectively showcasing Canon solutions to potential customers.
Education
B.S. - Business Administration
Ferris State University
Big Rapids, MI01-1995
Skills
Sales techniques
Client relations
Lead generation
Customer engagement
Business development
Market analysis
Program management
Team leadership
Training development
Coaching development
Fundraising strategy
Nonprofit development
Youth sports management
Performance metrics
Relationship management
Timeline
Sr. Account Manager
Visual Edge IT / Premier Business Product
02.2020 - 06.2026
Named Account Executive
Konica Minolta Business Solutions
02.2018 - 02.2020
Senior Sales Associate
Prime Pay
07.2017 - 02.2018
Account Executive
Canon Solutions America / Oce
04.2010 - 07.2017
B.S. - Business Administration
Ferris State University