FERDINAND TRINIDAD
Paterson,NJ
Summary
Proven track record in enhancing customer experience and pharmacy revenue at MCDERMOTT DRUG CORP through expert medication dispensing and patient counseling. Demonstrated ability to maintain high safety standards across diverse roles, ensuring compliance and fostering teamwork. Skilled in pharmacy software with a focus on quality control, contributing to superior patient outcomes and operational excellence.
Overview
25
25
years of professional experience
Work History
Pharmacist Technician
MCDERMOTT DRUG CORP
09.2010 - Current
- Enhanced customer experience by addressing questions, concerns, and providing knowledgeable recommendations regarding over-the-counter products.
- Provided excellent customer service while efficiently managing multiple priorities under high-pressure situations.
- Increased pharmacy revenue by developing a loyal customer base through attentive service, personalized recommendations, and prompt resolution of issues.
- Participated in continuous professional development opportunities to stay current on industry trends and advancements in pharmaceutical technology.
- Ensured compliance with state regulations governing drug disposal procedures to maintain appropriate safety measures.
- Collaborated with pharmacists to ensure accurate medication dispensing for optimal patient outcomes.
- Improved patient satisfaction by accurately filling prescriptions and providing thorough medication counseling.
Electrician Helper
Lombardi Electric
08.2008 - 10.2010
- Pulled wire through conduits and through holes in walls and floors.
- Organized materials and tools in to maintain clean and neat work areas.
- Helped complete system installations, digging trenches, and breaking up concrete.
- Improved workplace organization by maintaining a clean and hazard-free environment for all team members during projects.
- Consistently followed safety procedures when operating power tools or handling hazardous materials, minimizing risk of injury among team members.
- Supported project completion timelines by efficiently collaborating with lead electricians to execute tasks as per schedule.
Security Officer
Absolute Security
09.2005 - 10.2008
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Assistant Sous Chef
REGENCY HOUSE HOTEL (BEST WESTERN )
01.2000 - 08.2004
- Expedited orders efficiently during peak service hours, ensuring prompt delivery of meals to guests.
- Collaborated with the culinary team on special events, providing exceptional dining experiences for guests.
- Upheld strict adherence to safety guidelines within the kitchen environment, minimizing accidents or injuries.
- Collaborated effectively with front-of-house staff to ensure seamless coordination between all aspects of restaurant operations.
- Strengthened teamwork among kitchen staff by fostering an atmosphere of mutual respect and supportiveness.
Education
High School Diploma -
JOHN F KENNEDY
61-127 Preakness Ave. Paterson. N.J 06.2004
Skills
- Medication Dispensing
- Drug Classification Knowledge
- Quality Control Procedures
- Pharmacy Software Proficiency
- Patient Counseling
- Pharmacy Law Compliance
Languages
Spanish
Full Professional
Timeline
Pharmacist Technician
MCDERMOTT DRUG CORP
09.2010 - Current
Electrician Helper
Lombardi Electric
08.2008 - 10.2010
Security Officer
Absolute Security
09.2005 - 10.2008
Assistant Sous Chef
REGENCY HOUSE HOTEL (BEST WESTERN )
01.2000 - 08.2004
High School Diploma -
JOHN F KENNEDY
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