Ferdinia Letang
VanBuren Twp. MI
Summary
Dedicated Medical Assistant with experience at Forest Medical Health Center, skilled in phlebotomy and clinical documentation. Proven ability to enhance patient care through effective communication and adherence to HIPAA compliance. Committed to maintaining a safe environment while ensuring accurate medical histories and vital sign monitoring for optimal patient outcomes.
Healthcare professional with strong foundation in supporting medical teams and providing patient care. Proven ability to handle clinical and administrative tasks with precision. Known for fostering teamwork and adapting to evolving healthcare needs. Proficient in patient interaction and medical record management.
Overview
37
37
years of professional experience
Work History
Medical Assistant
Forest Medical Health Center
01.1988 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
CNA
White Hall of Ann Arbor
03.1996 - 03.1997
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Dietary Aide
White Hall Nursing & Rehab Center
02.1995 - 12.1996
- Served meals to residents in accordance with established schedules and dietary procedures.
- Kept all kitchen areas clean, tidy and free of hazards.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Followed all food safety regulations while preparing meals for patients.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
Education
No Degree - General Studies
Washtenaw Community College
Ann Arbor, MICertificate - Medical Assistant Program
Ross Technical Institute
Ann Arbor, MI05-1997
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Clinical documentation
- Data entry
- Phlebotomy
- Procedure assistance
- CPR
- Specimens collection and processing
- Phlebotomy techniques
Timeline
CNA
White Hall of Ann Arbor
03.1996 - 03.1997
Dietary Aide
White Hall Nursing & Rehab Center
02.1995 - 12.1996
Medical Assistant
Forest Medical Health Center
01.1988 - Current
No Degree - General Studies
Washtenaw Community College
Certificate - Medical Assistant Program
Ross Technical Institute
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