Ferdousi Akter
Richmond Hill,NY
Summary
Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task. Service-focused professional and friendly team player with a knack for building productive working relationships. Extensive cash handling experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cashier Sales Associate
Hudson Group JFK Airport
Jamaica , NY
2017.07 - Current
- Assisted in ringing up sales at registers and bagging merchandise.
- Followed all company policies, rules and procedures to promote company goals and ensure safety.
- Supported managers with organizing the store.
- Sought opportunities to up-sell and add-on additional merchandise.
- Drove sales through suggestive selling and by promoting add-on purchases.
- Promoted brand through event marketing, demonstrations and sales.
- Initiated friendly conversation with each customer to determine level of assistance required.
- Helped customers by answering questions and locating merchandise.
- Generated brand awareness and positive product impressions to increase sales.
Cashier
Manhattan Magazine shop
New York , NY
2014.01 - 2016.06
- Assessed customer needs and responded appropriately to questions.
- Provided customers with payment information and processed credit card payments and cash transactions.
- Verified customer ages for purchasing alcohol or tobacco products.
- Processed all transactions efficiently and timely.
Education
Associate of Arts -
Mohammadpur Central University and College
Dhaka, Bangladesh2003
Skills
- Assessed customer product needs and interests in order to best recommend suitable items.
- Customer assistance
- Teamwork
- Reliable and dependable
- Perfect attendance record
- Excellent multi-task
Certification
- Westfield's Certificate Of Recognition
Timeline
Cashier Sales Associate
Hudson Group JFK Airport
2017.07 - Current
Cashier
Manhattan Magazine shop
2014.01 - 2016.06
Associate of Arts -
Mohammadpur Central University and College
- Westfield's Certificate Of Recognition
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