Ferdousi Akter
Richmond Hill,NY
Summary
Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task. Service-focused professional and friendly team player with a knack for building productive working relationships. Extensive cash handling experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cashier Sales Associate
Hudson Group JFK Airport
Jamaica, NY
07.2017 - Current
- Assisted in ringing up sales at registers and bagging merchandise.
- Followed all company policies, rules and procedures to promote company goals and ensure safety.
- Supported managers with organizing the store.
- Sought opportunities to up-sell and add-on additional merchandise.
- Drove sales through suggestive selling and by promoting add-on purchases.
- Promoted brand through event marketing, demonstrations and sales.
- Initiated friendly conversation with each customer to determine level of assistance required.
- Helped customers by answering questions and locating merchandise.
- Generated brand awareness and positive product impressions to increase sales.
Cashier
Manhattan Magazine shop
New York, NY
01.2014 - 06.2016
- Assessed customer needs and responded appropriately to questions.
- Provided customers with payment information and processed credit card payments and cash transactions.
- Verified customer ages for purchasing alcohol or tobacco products.
- Processed all transactions efficiently and timely.
Education
Associate of Arts -
Mohammadpur Central University and College
Dhaka, Bangladesh2003
Skills
- Assessed customer product needs and interests in order to best recommend suitable items
- Customer assistance
- Teamwork
- Reliable and dependable
- Perfect attendance record
- Excellent multi-task
Certification
- Westfield's Certificate Of Recognition
Timeline
Cashier Sales Associate
Hudson Group JFK Airport
07.2017 - Current
Cashier
Manhattan Magazine shop
01.2014 - 06.2016
Associate of Arts -
Mohammadpur Central University and College
- Westfield's Certificate Of Recognition
Similar Profiles
Kumar SomraKumar Somra
Sales Associate at Hudson News, JFK International AirportSales Associate at Hudson News, JFK International Airport
Nayeli LoraNayeli Lora
Sales Associate at Hudson News, Jfk AirportSales Associate at Hudson News, Jfk Airport
Nancy SturgeonNancy Sturgeon
Sales Associate/Merchandiser at Hudson Group - Halifax AirportSales Associate/Merchandiser at Hudson Group - Halifax Airport