Fereshte Karimi
Liberty Corner
Summary
Engaging and greeting with customers comes naturally as a proud Army veteran who enjoys taking the initiative with a proven track record of creating welcoming environments. Brings a unique blend of military discipline and front-of-house hospitality experience, including high-volume barista and hostess roles. A highly adaptable team player who is great with people, excelling at building rapport, managing customer flow, and ensuring every guest feels valued from the moment they walk in the door.
Overview
7
7
years of professional experience
Work History
Barista
Starbucks
El Paso
11.2022 - Current
- Provided excellent customer service in fast-paced coffee environment.
- Prepared and served high-quality beverages according to company standards.
- Maintained cleanliness and organization of workstations and dining areas.
- Greeted and welcomed guests upon arrival at the restaurant.
Hostess
The landing
Marblehead
08.2023 - 10.2023
- Greeted and welcomed guests upon arrival to create a positive first impression.
- Managed reservations and seating arrangements efficiently during peak hours.
- Provided menus and informed guests about daily specials and promotions.
- Coordinated with kitchen staff to ensure timely food delivery to tables.
- Monitored dining area for cleanliness and maintained a welcoming atmosphere.
- Handled guest inquiries and complaints with professionalism and courtesy.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Clerk
Wisdom High School
Houston
01.2022 - 03.2022
- Managed student attendance records and maintained accurate filing systems.
- Assisted teachers with classroom materials and organized learning resources.
- Coordinated scheduling for school events and meetings with staff.
- Handled incoming communications and directed inquiries to appropriate personnel.
- Processed student registrations and maintained updated enrollment data.
- Answered phones in a courteous manner while providing excellent customer service.
- Communicated with customers and employees to answer questions or explain information.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Organized and maintained filing systems for confidential documents.
- Scanned documents into digital formats ensuring accuracy of content.
- Copied, sorted and filed records of office activities and business transactions.
- Typed, formatted and edited correspondence and other documents.
- Supported the maintenance of school databases and record-keeping systems.
Horizontal Construction Engineer
Army
Fort Leonard Wood
07.2019 - 11.2021
- Operated heavy machinery for construction projects and infrastructure development.
- Collaborated with team members to ensure safe worksite practices and compliance.
- Conducted site surveys to assess project feasibility and design requirements.
- Maintained equipment by performing routine inspections and minor repairs.
- Drove bulldozers, road graders and other heavy equipment to level earth.
- Operated tractor and trailer combination to transport heavy equipment to work sites.
- Paved way for army movements with use of road graders.
Education
Wisdom High School
Houston, TXSkills
- Customer service
- Event coordination
- Bilingual communication
- Time management
- Professionalism
- Communication skills
- Team player mentality
- Sense of humor
- Strong work ethic
Timeline
Hostess
The landing
08.2023 - 10.2023
Barista
Starbucks
11.2022 - Current
Clerk
Wisdom High School
01.2022 - 03.2022
Horizontal Construction Engineer
Army
07.2019 - 11.2021
Wisdom High School