FERMINA PERALTA
Paterson,NJ
Summary
Skilled in both consecutive and simultaneous interpretation, I enhanced patient care at THE LANGUAGE CENTER by streamlining interpreter scheduling, improving efficiency by 20%. At HACKENSACK IMAGING, I excelled in patient confidentiality and compassionate service, significantly boosting patient satisfaction. My adept memory retention and commitment to HIPAA guidelines underscore my professional achievements.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Spanish Medical Interpreter
THE LANGUAGE CENTER
11.2017 - Current
- Enhanced patient understanding by providing accurate and timely translations during medical appointments.
- Collaborated closely with nursing staff to provide essential information about patient conditions, ensuring proper care delivery.
- Streamlined interpreter scheduling processes, resulting in a more efficient allocation of resources across departments.
- Maintained strict confidentiality when handling sensitive patient information following HIPAA guidelines.
MEDICAL RESCEPTIOINST
HACKENSACK IMAGING
10.2005 - 11.2010
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed multi-line phone system and pleasantly greeted patients.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Maintained current and accurate medical records for patients.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Front Desk Medical Receptionist
Neurology And Pain Management Center
03.2000 - 08.2006
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
Education
No Degree - WORD PROCESSING
PHILLIPS BUSINESS SCHOOL
MILL ST , PATERON NEW JERSEY07-1994
No Degree - HAIRDRESSER
WILFRED ACADEMY BEAUTY SCHOOL
Totowa, NJ08-1985
Skills
- Patient confidentiality
- Memory retention
- Fluent spanish
Fluent english
Medical ethics
Certification
- Healthcare Interpreter Certification (CHI™) - Certification Commission for Healthcare Interpreters.
- State Court Interpreter Certification - Various State Judicial Branches.
- Legal Interpretation Certificate Program – Various Institutions.
Spanish/English
Spanish
Full Professional
Timeline
Spanish Medical Interpreter
THE LANGUAGE CENTER
11.2017 - Current
MEDICAL RESCEPTIOINST
HACKENSACK IMAGING
10.2005 - 11.2010
Front Desk Medical Receptionist
Neurology And Pain Management Center
03.2000 - 08.2006
No Degree - WORD PROCESSING
PHILLIPS BUSINESS SCHOOL
No Degree - HAIRDRESSER
WILFRED ACADEMY BEAUTY SCHOOL
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