Fern Putnam
Big Lake,AK
Summary
Customer-focused receptionist with experience in front desk operations, appointment scheduling, and payment processing. Skilled in phone etiquette and keeping daily clinic communication organized.
Overview
2
2
years of professional experience
Work History
Receptionist
Palmer Veterinary Clinic
Palmer, Alaska
07.2026 - Current
- Greeted clients and pets at Palmer Veterinary Clinic front desk.
- Answered phone calls and routed client questions to staff.
- Supported veterinarians and technicians with reception area communication.
- Scheduled and confirmed appointments.
- Coordinated reminders for appointments, vaccinations, and follow-up visits.
- Processed payments and issued invoices for veterinary services.
Crew Member
Jersey MIkes
Wasilla, Alaska
12.2024 - 12.2025
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Supported team members with opening, closing, and front counter tasks
Education
High School Diploma -
Houston High School
Big Lake, AK05-2026
Skills
- Customer service
- Appointment scheduling
- Phone etiquette
- Medical terminology
- Front desk operations
- Payment processing
Timeline
Receptionist
Palmer Veterinary Clinic
07.2026 - Current
Crew Member
Jersey MIkes
12.2024 - 12.2025
High School Diploma -
Houston High School