Overview
Work History
Education
Certification
Languages
Timeline
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Fernanda Arredondo-Ojeda

Raleigh,NC

Overview

5
5
years of professional experience
1
1
Certification

Work History

Crisis Counselor Volunteer

Crisis Text Line
06.2023 - Current
  • Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
  • Supported individuals dealing with mental health and emotional issues.
  • Used skills such as active listening and collaborative problem-solving daily to connect with texters and address concerns.

Caminos Pre-College Mentor

North Carolina State University
06.2024 - 06.2024
  • Supported and guided high school students on their journey towards higher education through various of workshops.
  • Provided emotional support and encouragement, helping students build confidence and resilience.
  • Encouraged mentees to develop strong decision-making and problem-solving skills.
  • Educated students on college admissions process and scholarship requirements.
  • Provided resources to support students in achieving career goals.

Food Pantry Volunteer

Feed The Pack
01.2023 - 08.2024
  • Evaluated food donation quality according to organization's safety standards.
  • Greeted community members upon arrival to create welcoming environment.
  • Collaborated with other volunteers to create efficient sorting and distribution processes.
  • Sorted, stocked and organized shelves with food for easy access.

Office Administrator

Five Star Erector, LLC
01.2020 - 08.2024
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Managed invoicing and payment processing operations.

Education

Bachelor of Arts - Psychology

North Carolina State University
Raleigh, NC
12.2024

Associate of Arts -

Wake Technical Community College
Raleigh, NC
12.2022

Certification

  • Anxiety and Related Disorders, American Psychological Association - September 2024
  • Volunteer Crisis Text Line Training - June 2024
  • Certified Adult Mental Health First Aid, MFHA - June 2023
  • Question, Persuade, and Refer- Suicide Prevention Training - February, 2023

Languages

English
Spanish

Timeline

Caminos Pre-College Mentor

North Carolina State University
06.2024 - 06.2024

Crisis Counselor Volunteer

Crisis Text Line
06.2023 - Current

Food Pantry Volunteer

Feed The Pack
01.2023 - 08.2024

Office Administrator

Five Star Erector, LLC
01.2020 - 08.2024

Bachelor of Arts - Psychology

North Carolina State University

Associate of Arts -

Wake Technical Community College
  • Anxiety and Related Disorders, American Psychological Association - September 2024
  • Volunteer Crisis Text Line Training - June 2024
  • Certified Adult Mental Health First Aid, MFHA - June 2023
  • Question, Persuade, and Refer- Suicide Prevention Training - February, 2023

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Fernanda Arredondo-Ojeda