Fernanda Arredondo-Ojeda
Raleigh,NC
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crisis Counselor Volunteer
Crisis Text Line
06.2023 - Current
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
- Supported individuals dealing with mental health and emotional issues.
- Used skills such as active listening and collaborative problem-solving daily to connect with texters and address concerns.
Caminos Pre-College Mentor
North Carolina State University
06.2024 - 06.2024
- Supported and guided high school students on their journey towards higher education through various of workshops.
- Provided emotional support and encouragement, helping students build confidence and resilience.
- Encouraged mentees to develop strong decision-making and problem-solving skills.
- Educated students on college admissions process and scholarship requirements.
- Provided resources to support students in achieving career goals.
Food Pantry Volunteer
Feed The Pack
01.2023 - 08.2024
- Evaluated food donation quality according to organization's safety standards.
- Greeted community members upon arrival to create welcoming environment.
- Collaborated with other volunteers to create efficient sorting and distribution processes.
- Sorted, stocked and organized shelves with food for easy access.
Office Administrator
Five Star Erector, LLC
01.2020 - 08.2024
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Managed invoicing and payment processing operations.
Education
Bachelor of Arts - Psychology
North Carolina State University
Raleigh, NC12.2024
Associate of Arts -
Wake Technical Community College
Raleigh, NC12.2022
Certification
- Anxiety and Related Disorders, American Psychological Association - September 2024
- Volunteer Crisis Text Line Training - June 2024
- Certified Adult Mental Health First Aid, MFHA - June 2023
- Question, Persuade, and Refer- Suicide Prevention Training - February, 2023
Languages
English
Spanish
Timeline
Caminos Pre-College Mentor
North Carolina State University
06.2024 - 06.2024
Crisis Counselor Volunteer
Crisis Text Line
06.2023 - Current
Food Pantry Volunteer
Feed The Pack
01.2023 - 08.2024
Office Administrator
Five Star Erector, LLC
01.2020 - 08.2024
Bachelor of Arts - Psychology
North Carolina State University
Associate of Arts -
Wake Technical Community College
- Anxiety and Related Disorders, American Psychological Association - September 2024
- Volunteer Crisis Text Line Training - June 2024
- Certified Adult Mental Health First Aid, MFHA - June 2023
- Question, Persuade, and Refer- Suicide Prevention Training - February, 2023