Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Fernanda Balderrama

San Antonio,TX

Summary

Versatile and dedicated, I leveraged my HIPAA compliance expertise and exceptional customer service skills at South Texas Accident and Rehab to enhance patient care and streamline processes. My proactive approach in organizing medical supplies and managing referrals significantly contributed to the clinic's efficiency. My background also includes roles in logistics and retail, demonstrating my adaptability and commitment to excellence.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Medical Assistant

South Texas Accident and Rehab
08.2024 - Current
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Sanitized, restocked, and organized exam rooms and medical equipment.

Picker Packer

Amazon
10.2023 - 02.2024
  • Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
  • Picked and packed order items.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.

Associate

Oak Park Cleaners
05.2023 - 08.2023
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.

Education

High School Diploma -

East Central High School
San Antonio, TX
05-2024

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge

Certification

  • Basic Life Support (BLS) - American Heart Association.
  • Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Medical Assistant

South Texas Accident and Rehab
08.2024 - Current

Picker Packer

Amazon
10.2023 - 02.2024

Associate

Oak Park Cleaners
05.2023 - 08.2023

High School Diploma -

East Central High School

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Fernanda Balderrama