Fernanda Perez
Brownsville,TX
Summary
Dynamic and personable professional with a passion for creating memorable experiences. With a background in hospitality and event management, I excel in fostering a welcoming atmosphere and ensuring seamless coordination of events. Known for my exceptional communication skills and attention to detail, I am adept at anticipating guests' needs and exceeding their expectations. Whether hosting corporate gatherings, private parties, or community events, I thrive on providing top-notch service and cultivating positive relationships with clients and attendees alike. Eager to leverage my expertise to elevate your next event and leave a lasting impression.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Darden Restaurants Inc
11.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Barista
The Human Bean
07.2021 - 10.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
Cashier
McAllister's Deli
05.2020 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Veterans Memorial Early College High School
Brownsville, TX06.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Hospitality service expertise
- Professional Appearance
- Cleanliness standards
Certification
- EKG Certified Technician (Since 2022)
- OSHA Certified (Since 2022)
- Microsoft Word Certified (Since 2022)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Darden Restaurants Inc
11.2021 - Current
Barista
The Human Bean
07.2021 - 10.2021
Cashier
McAllister's Deli
05.2020 - 08.2021
High School Diploma -
Veterans Memorial Early College High School
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