Fernanda Quintero
El Paso,TX
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Vistacon II
10.2021 - Current
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Streamlined communication between departments for better collaboration and increased productivity.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Costumed Character Performer
Fred Loya
11.2023 - 12.2024
- Enhanced audience engagement by delivering energetic and captivating performances as a costumed character.
- Collaborated with fellow performers to create cohesive, entertaining shows for diverse audiences.
- Maintained high-energy and authentic portrayals of beloved characters, fostering an immersive experience for guests.
- Provided exceptional guest services by posing for photos and participating in meet-and-greets with fans of all ages.
- Maximized audience connection by incorporating improvisational elements into character interactions.
- Utilized physicality and non-verbal communication skills to convey emotions effectively while performing.
Education
Associate of Arts - Criminal Justice
El Paso Community College
El Paso, TX07.2024
High School Diploma -
Options High School
El Paso, TX01.2023
Skills
- Meeting Planning
- Quality Assurance
- Reception Oversight
- Filing
- Dedicated Team Player
- Collaborative Teamwork
- Quick Thinking
- Conflict Resolution
- Customer Service
- Creative Thinking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Costumed Character Performer
Fred Loya
11.2023 - 12.2024
Administrative Assistant
Vistacon II
10.2021 - Current
Associate of Arts - Criminal Justice
El Paso Community College
High School Diploma -
Options High School
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