Fernanda Rodriquez
Lake Dallas,TX
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
MD BOOKKEEPING & SERVICES
Dallas, TX
05.2024 - 03.2026
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
- Reconciled bank statements, identifying discrepancies and resolving issues promptly.
- Implemented streamlined processes for expense tracking, improving efficiency in reporting.
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Assisted customers in resolving inquiries and issues through effective communication and problem-solving techniques.
- Utilized CRM systems to track customer interactions and maintain updated records for future reference.
Lead Server
MATTITO’S TEX-MEX
01.2023 - 03.2024
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently while ensuring guest satisfaction.
- Assisted in training new servers on restaurant procedures and service standards.
- Resolved guest complaints promptly, improving overall satisfaction levels.
Office Manager
W&G MECHANICAL SERVICES HVAC
Dallas, TX
01.2021 - 02.2023
- Supervised daily operations to ensure high-quality customer service delivery.
- Resolved complex customer issues by utilizing conflict resolution techniques and communication strategies.
- Resolved customer inquiries efficiently, enhancing satisfaction and loyalty.
- Managed order processing and tracking using CRM systems to ensure accuracy.
- Coordinated scheduling for multiple departments, optimizing resource allocation and improving operational efficiency.
- Managed appointment bookings using scheduling software, ensuring timely communication with clients and vendors.
- Investigated discrepancies in claims, collaborating with relevant departments to resolve issues promptly.
- Provided detailed explanations of coverage options and policy details to clients, fostering informed decision-making.
Obstetrics
Lagomaggiore
Mendoza Argentina
01.2019 - 01.2021
- Administered prenatal and postnatal care, ensuring patient comfort and safety.
- Assisted in labor and delivery processes, providing emotional support to patients.
- Monitored vital signs and reported changes to healthcare team for timely interventions.
- Educated patients on reproductive health issues, enhancing awareness and compliance.
- Conducted comprehensive patient assessments to develop individualized care plans.
- Managed prenatal and postnatal care, ensuring adherence to clinical guidelines.
Education
Bachelor of Science - Obstetrics
Universidad Del Aconcagua
Mendoza, ArgentinaSkills
- Client support
- Detail-oriented data management
- Proficient in computer applications
- Administrative support
- Meeting schedule management
- Administrative coordination
- Clerical assistance
- Time management
- Decision-making
- Problem-solving
- Multitasking and organization
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Administrative Assistant
MD BOOKKEEPING & SERVICES
05.2024 - 03.2026
Lead Server
MATTITO’S TEX-MEX
01.2023 - 03.2024
Office Manager
W&G MECHANICAL SERVICES HVAC
01.2021 - 02.2023
Obstetrics
Lagomaggiore
01.2019 - 01.2021
Bachelor of Science - Obstetrics
Universidad Del Aconcagua