Fernanda Tejada
Pflugerville,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability. Dynamic customer service and strong background in sales with over 10 years of experience in leading to increased customer loyalty and satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Representative Team Leader
Metro by T-Mobile
Cedar Park, TX
03.2023 - Current
- Demonstrating products and services to clients, highlighting features and benefits.
- Building and maintaining relationships with clients, developing loyalty.
- Resolving customer inquires and issues
- Implementing sales strategies aligned with company goals to achieve target sales and growth
Managing Owner
The Crab & Leña
Quito, Ecuador
08.2021 - 12.2022
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Established standards for quality control, customer service, health and safety regulations.
- Provided exceptional customer service to ensure customer satisfaction.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Developed and executed detailed event plans, including timelines, budgets, staffing requirements, and logistics.
Event Planner
Casa San Nicolas La Salle
Quito, Ecuador
02.2020 - 06.2021
- Facilitated communication between couples and their families regarding wedding plans.
- Provided support during actual weddings by troubleshooting any issues that arose.
- Drafted contracts with vendors to secure services and negotiate pricing.
- Planned menus, decorations, music, photography, videography, and other details.
Education
Business Administration Technologist -
INSTITUTO TECNOLOGICO SUPERIOR ESPAÑA
Ambato - Ecuador05-2021
High School Diploma -
Unidad Educativa Cristiana Verbo
Quito - Ecuador07-2000
Skills
- Excellent presentation and interpersonal skills
- Ability to develop strategies and solutions
- Strong leadership, creativity and initiative
- Work under pressure
- Team worker
Languages
Spanish
Professional
English
Professional
French
Elementary
Certification
Certification Escuela de Emprendedores
Municipio de Rumiñahui 2021
Certification de Competencias Laborales en el Sector Turismo
Bilingual Receptionist 2009
Normas ISO900:2000l - Hotel Dann Carlton Quito 2004
Timeline
Sales Representative Team Leader
Metro by T-Mobile
03.2023 - Current
Managing Owner
The Crab & Leña
08.2021 - 12.2022
Event Planner
Casa San Nicolas La Salle
02.2020 - 06.2021
Business Administration Technologist -
INSTITUTO TECNOLOGICO SUPERIOR ESPAÑA
High School Diploma -
Unidad Educativa Cristiana Verbo
Certification Escuela de Emprendedores
Municipio de Rumiñahui 2021
Certification de Competencias Laborales en el Sector Turismo
Bilingual Receptionist 2009
Normas ISO900:2000l - Hotel Dann Carlton Quito 2004
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